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Configuring a Cellular Connection with a SIM Card on the PAX Terminal

Use the information is this section to configure a cellular connection with a SIM card on the PAX terminal. When your Wi-Fi network is unavailable, a cellular internet connection can serve as a backup method to keep the terminal online and available to process transactions.
IMPORTANT
A SIM card is not included with the terminal. Your service provider can recommend which SIM card to purchase for use with your PAX terminal. To set up a cellular connection, you must use a SIM card that provides access to 4G or 3G networks.
Using a cellular connection method is recommended as a backup option because it is typically slower and more expensive than using a Wi-Fi connection. To help minimize data usage and operating costs when using a cellular internet connection, contact customer support to request that terminal software updates and app installations be performed using a Wi-Fi connection only.

Insert a SIM Card into the PAX Terminal

To set up a cellular connection, you must use a SIM card that provides access to 4G or 3G networks.

Figure:

PAX IM30 Terminal Back View Showing SIM Card Module and 3G/4G Antenna Location
PAX IM30 Terminal Back View Showing SIM Card Module and 3G/4G Antenna Location

Figure:

PAX IM30 SIM Card Module Side View Showing SIM Card Slot Location
PAX IM30 Terminal SIM Card Module Side View Showing SIM Card Slot Location
Follow these steps to insert a SIM card into the PAX IM30 terminal.
  1. Disconnect the terminal from its power cable. The IM30 does not have a physical power button.
  2. Turn off the power to the terminal.
  3. On the back of the terminal, use a small Phillips screwdriver to loosen the screw that secures the SIM Card Module.
  4. Lift the SIM Card Module out of the terminal.
  5. Locate the SIM card slot on the long side of the module.
  6. Insert the SIM card into the SIM card slot as shown in the slot.
  7. Place the SIM Card Module back into the device and tighten the screw.
  8. Plug the 3G/4G antenna into the connector on the SIM Card Module. This step is optional.
  9. Reconnect the power cable to power the terminal.

Enter a SIM Card PIN into the PAX Terminal

Before entering the SIM card PIN into the PAX terminal, insert the SIM card into the terminal.
Follow these steps to enter a SIM card PIN into the PAX terminal.
  1. Power on the PAX terminal. You are prompted to enter the PIN for the SIM card that you installed.
  2. Enter the PIN carefully. You are allowed three attempts to successfully enter it. After the third attempt, you must enter a personal unlocking key (PUK) before your mobile carrier blocks the SIM card.
  3. When you enter the PIN successfully, the payment terminal detects the SIM card. A notification appears on the screen.
  4. To verify that the SIM card is recognized and enabled on the terminal, on the terminal Home screen, tap the
    Settings
     icon.
  5. Enter your device password, if prompted. The Settings screen appears.
  6. In the In the Network & internet section, tap
    SIM cards
    . The SIM cards screen appears.
  7. Verify that the
    SIM 1
     field is enabled and that the
    SIM 2
     field is disabled.
  8. Tap the back arrow until you reach the Home screen.

Configure a Cellular Network Connection for the PAX Terminal

Before configuring a cellular network connection for the PAX terminal, enter the SIM card PIN in to the terminal.
Follow these steps to configure a cellular network connection for the PAX terminal.
  1. On the terminal Home screen, tap the
    Settings
     icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. In the Network & internet section, tap
    More
    . The More screen appears.
  3. Choose
    Cellular networks
    . The Cellular networks screen appears.
  4. Tap the
    Data enabled
     toggle to turn it on.
  5. To exit the screen, tap the back arrow until you reach the Home screen.
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