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Reference Information
This section contains reference information to help you use the
Cybersource
app on Shopify
. Testing
You can test your integration before you start accepting payments. To test the
application before moving to the production environment, you must use the dedicated
the test app from
Cybersource
. Go to cybersource-cas
to install the test app.Follow these steps to verify that the app is enabled and configured properly:
- Go to yourShopifyweb store.
- Add an item to the cart and proceed to checkout.
- Enter the shipping information.
- Enter the test card information.
- ClickPay Now.
- Log in to yourBusiness Centeraccount.
- Review the test transaction.
- If there is a problem with the transaction or it does not appear in theBusiness Center, contactCybersourcesupport.
Troubleshooting and Support
If you require support, visit support.visaaceptance.com. If your account is provided by a reseller,
contact
Cybersource
Include this information when you contact
Cybersource
: - Cybersourcemerchant ID
- Shopifystore name
- Shopifypayment ID
- Shopifyreason string and code
- Date and time
- Production environment
- Steps to recreate the error