Ordering PAX Terminal Equipment

This section describes how to order PAX terminal test and production equipment in the European Union (EU), United Kingdom (UK), and United States (US). Due to regional differences in related regulations and procedures, the ordering procedures described here vary by region.

Ordering PAX Terminal Test Equipment in the US

If you are located within the US, you can order equipment to test your integration and various payment workflows with the
Cybersource
Card Present Gateway.
There are two types of test devices available to order in this region:
Test device
A test device can only be used to download applications that have been published in the PAXSTORE. This device is intended for development purposes only and cannot be used to process live transactions.
Why order this device?
Order a test device if you want to integrate the Acceptance Devices | Semi-Integrated Solution and run test transactions using the Acceptance Devices application on the PAX device.
Debug device
A debug device is required when you are developing your own application. Using a debug device enables you to install Android package kits (APKs) and transfer files using a USB cable. You can also download applications that have been published in the PAXSTORE. This device is intended for development purposes only and cannot be used to process live transactions.
Why order this device?
Order a debug device if you want to use the Acceptance Devices | PAX All-in-One Solution and want to integrate your own application into this solution.
This is the testing equipment that you can order:
  • Test card reader (payment terminal) with integrated printer.
  • Debug card reader (payment terminal) with integrated printer.
  • Test card. Can be used with a test or debug card reader.
The standard testing equipment box contains these items:
  • Test or debug card reader with integrated printer.
  • Power supply unit.
  • USB cable.
  • Thermal paper roll.
Follow these steps to order testing equipment in the US:
  1. To order a test device, visit the US Fulfillment page and follow the ordering instructions.
  2. To order a debug device, contact terminalfulfillment@visa.com.

Ordering PAX Terminal Test Equipment in the EU and UK

If you are located within the EU or UK, you can order equipment to test your integration and various payment workflows with the
Cybersource
Card Present Gateway. There is one type of test device available to order in these regions:
Debug device
A debug device is required when you are developing your own application. Using a debug device enables you to install Android package kits (APKs) and transfer files using a USB cable. You can also download applications that have been published in the PAXSTORE. This device is intended for development purposes only and cannot be used to process live transactions.
Why order this device?
Order a debug device if you want to use the Acceptance Devices | PAX All-in-One Solution and want to integrate your own application into this solution.
This is the testing equipment that you can order:
  • Debug card reader (payment terminal) with integrated printer.
  • Test card.
The standard testing equipment box contains these items:
  • Debug card reader with integrated printer.
  • Power supply unit.
  • USB cable.
  • Thermal paper roll.
Follow this step to order test equipment in the EU and UK:
  1. Visit the Fulfillment page for your region and follow the ordering instructions:
    • EU Fulfillment: When ordering test equipment from the EU, you must have your company's Value-Added Tax (VAT) ID and Economic Operators Registration and Identification (EORI) number available to enter on your order. If this information is not provided, your shipment might be delayed.
    • UK Fulfillment: When ordering test equipment from the UK, you must have your company's Value-Added Tax (VAT) ID available to enter on your order. If this information is not provided, your shipment might be delayed.

Ordering PAX Terminal Production Equipment in All Regions

You can order production (live) PAX equipment to process payments with the
Cybersource
Card Present Gateway. A live device is used to process real transactions. For security reasons, you cannot install an APK directly on a live device. The only way to update applications on a live device is by download from PAXSTORE. Only production devices can be deployed in the market.
For routine equipment orders, you can order directly from the Fulfillment page, discussed later. For large-quantity purchases or questions about complex hardware distribution services, contact terminalfulfillment@visa.com.
This is the production equipment that you can order:
  • Card reader (payment terminal) with integrated printer.
The standard PAX equipment box contains:
  • Card reader with integrated printer.
  • Power supply unit.
  • USB cable.
  • Thermal paper roll.
Follow this step to order production equipment:
  1. Visit the Fulfillment page for your region and follow the ordering instructions:
    • EU Fulfillment: When ordering test equipment from the EU, you must have your company's Value-Added Tax (VAT) ID and Economic Operators Registration and Identification (EORI) number available to enter on your order. If this information is not provided, your shipment might be delayed.
    • UK Fulfillment: When ordering test equipment from the UK, you must have your company's Value-Added Tax (VAT) ID available to enter on your order. If this information is not provided, your shipment might be delayed.
    • US Fulfillment: You are not required to provide VAT and EORI information when ordering for US fulfillment.