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API Overview
  • Acceptance Devices | PAX A920 Terminal User Guide
    • Recent Revisions to This Document
    • VISA Platform Connect: Specifications and Conditions for Resellers/Partners
  • Introduction to the Acceptance Devices | PAX A920 Terminal
    • Supported Card Types on the PAX Terminal
    • Supported Payment Card Input Methods on the PAX Terminal
  • Getting Started with the PAX A920 Terminal
    • Ordering PAX Terminal Equipment
      • Ordering PAX Terminal Test Equipment in the US
      • Ordering PAX Terminal Test Equipment in the EU and UK
      • Ordering PAX Terminal Production Equipment in All Regions
    • Signing Up for an Account
      • Signing Up for a Test Account
      • Signing Up for a Production Account
    • Setting Up the PAX Terminal
      • Removing the PAX Terminal Battery Seal
      • Charging the PAX Terminal Battery
      • Powering the PAX Terminal
      • Inserting the Paper Roll into the PAX Terminal Integrated Printer
    • Using Default Passwords on the PAX Terminal
  • Configuring PAX Terminal Connections
    • Configuring PAX Terminal Wi-Fi Connections
      • Configuring Wi-Fi DHCP Access for the PAX Terminal
        • Enabling a Wi-Fi Network on the PAX Terminal
      • Configuring Wi-Fi Static Access for the PAX Terminal
        • Adding a Wi-Fi Network for Static Access on the PAX Terminal
      • Configuring Wi-Fi Manual Static Access for the PAX Terminal
        • Adding a Wi-Fi Network for Manual Static Access on the PAX Terminal
        • Configuring Advanced Options for Manual Static Access on the PAX Terminal
      • Configuring Wi-Fi Proxy Access for the PAX Terminal
        • Adding a Wi-Fi Network for Proxy Access on the PAX Terminal
        • Configuring Advanced Proxy Options for Wi-Fi Proxy Access on the PAX Terminal
        • Configuring Advanced Options When Adding a Wi-Fi Network for Proxy Access on the PAX Terminal
    • Configuring a PAX Terminal Cellular Connection Using a SIM Card
      • Inserting the SIM Card into the PAX Terminal
      • Entering the SIM Card PIN into the PAX Terminal
      • Configuring the Cellular Network Connection for the PAX Terminal
  • Downloading and Installing Required Software and Encryption Keys
    • Installing Required Software and Encryption Keys on the PAX Terminal
    • Fixing the Accessory Update Required Error on the PAX Terminal
  • Additional Features Available on the PAX Terminal
    • Accessing Device Logs on a Test or Debug PAX Terminal
      • Accessing the BroadPOS Log on a Test or Debug PAX Terminal
      • Accessing the POSLink Log on a Test or Debug PAX Terminal
    • Performing a Factory Reset on the PAX Terminal
  • Documentation hub
  • Pax-a920
  • Acceptance Devices | PAX A920 Terminal User Guide
    • Recent Revisions to This Document
    • VISA Platform Connect: Specifications and Conditions for Resellers/Partners
  • Introduction to the Acceptance Devices | PAX A920 Terminal
    • Supported Card Types on the PAX Terminal
    • Supported Payment Card Input Methods on the PAX Terminal
  • Getting Started with the PAX A920 Terminal
    • Ordering PAX Terminal Equipment
      • Ordering PAX Terminal Test Equipment in the US
      • Ordering PAX Terminal Test Equipment in the EU and UK
      • Ordering PAX Terminal Production Equipment in All Regions
    • Signing Up for an Account
      • Signing Up for a Test Account
      • Signing Up for a Production Account
    • Setting Up the PAX Terminal
      • Removing the PAX Terminal Battery Seal
      • Charging the PAX Terminal Battery
      • Powering the PAX Terminal
      • Inserting the Paper Roll into the PAX Terminal Integrated Printer
    • Using Default Passwords on the PAX Terminal
  • Configuring PAX Terminal Connections
    • Configuring PAX Terminal Wi-Fi Connections
      • Configuring Wi-Fi DHCP Access for the PAX Terminal
        • Enabling a Wi-Fi Network on the PAX Terminal
      • Configuring Wi-Fi Static Access for the PAX Terminal
        • Adding a Wi-Fi Network for Static Access on the PAX Terminal
      • Configuring Wi-Fi Manual Static Access for the PAX Terminal
        • Adding a Wi-Fi Network for Manual Static Access on the PAX Terminal
        • Configuring Advanced Options for Manual Static Access on the PAX Terminal
      • Configuring Wi-Fi Proxy Access for the PAX Terminal
        • Adding a Wi-Fi Network for Proxy Access on the PAX Terminal
        • Configuring Advanced Proxy Options for Wi-Fi Proxy Access on the PAX Terminal
        • Configuring Advanced Options When Adding a Wi-Fi Network for Proxy Access on the PAX Terminal
    • Configuring a PAX Terminal Cellular Connection Using a SIM Card
      • Inserting the SIM Card into the PAX Terminal
      • Entering the SIM Card PIN into the PAX Terminal
      • Configuring the Cellular Network Connection for the PAX Terminal
  • Downloading and Installing Required Software and Encryption Keys
    • Installing Required Software and Encryption Keys on the PAX Terminal
    • Fixing the Accessory Update Required Error on the PAX Terminal
  • Additional Features Available on the PAX Terminal
    • Accessing Device Logs on a Test or Debug PAX Terminal
      • Accessing the BroadPOS Log on a Test or Debug PAX Terminal
      • Accessing the POSLink Log on a Test or Debug PAX Terminal
    • Performing a Factory Reset on the PAX Terminal
On This Page

Accessing the POSLink Log on a Test or Debug PAX Terminal

You can use the POSLink log to troubleshoot and debug the PAX terminal. Follow these steps to access the POSLink log using a Windows computer:
  1. Connect the PAX terminal to a Windows computer using the USB cable provided with the terminal. The computer detects the terminal.
  2. Open
    File Explorer
    .
  3. Choose the
    A920
    device folder.
  4. Click
    Internal storage
    in the device folder.
  5. Choose a POSLink log file. The POSLink log file names start with
    POSLink
    and append the date to the file names in this format:
    POSLinkYYYYMMDD
    .
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