Bancontact Workflow

This workflow describes the sequence of events that comprise a successful Bancontact transaction.
  1. The customer begins to checkout using Bancontact as a payment method and selects their bank.
  2. The merchant sends a sale API request to
    Cybersource
    . For more information, see Processing a Sale.
  3. Cybersource
     sends a
    pending
     status and a redirect URL to the merchant.
  4. The merchant redirects the customer to their issuing bank's website.
  5. The customer enters their Bancontact card information and is redirected to the merchant's success URL.
  6. The merchant displays payment confirmation to the customer.
  7. To confirm the updated payment status, the merchant sends a check status API request to
    Cybersource
     and includes the sale request ID. For more information, see Check Transaction Status.
  8. Cybersource
     sends a
    settled
     status to the merchant.