Void Tax Calculation

Use the void tax calculation request to indicate when a previously committed tax transaction either:
  • Was not successfully captured or refunded
  • Was successfully voided
This feature can only be used to void the full original tax service request. It cannot be used to void a single line item.
Contact customer support to have your account enabled to test this feature in the
Cybersource
Developer Center.

Tax Detail Report

When you void a tax calculation request, a line item is added to the Tax Detail Report with a
Cancelled
value in the
Status
field. The cancelled line item will have a request ID of the original committed transaction in the
LinkToRequestID
field. Use the value of the
LinkToRequestID
to identify the original tax amounts that were not successfully debited or credited from a cardholder bank account.

Endpoint

Set the
voidService_run
field to
true
.
Send the request to
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
.

Required Field for a Tax Void Using the
SO
API

Use these fields to perform a tax void.
merchantID
merchantReferenceCode
voidService_run
Set to
true
.
voidService_voidRequestID

Example: Processing a Tax Void Using the SO API

Request
merchant_id=my_store_123 merchant_ref_number=ABC123 voidService_run=true void_request_id=5805137656106112903096
Response
merchantReferenceCode=ABC123 requestID=5805137922226113003096 decision=ACCEPT reasonCode=100 voidReply_reasonCode=100 voidReply_requestDateTime=2020-01-31T23:36:32Z voidReply_amount=100.00 voidReply_currency=usd