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Void Tax Calculation
Use the void tax calculation request to indicate when a previously committed tax
transaction either:
- Was not successfully captured or refunded
- Was successfully voided
This feature can only be used to void the full original tax service request. It cannot be
used to void a single line item.
Contact customer support to have your account enabled to test this feature in the
Cybersource
Developer Center.Tax Detail Report
When you void a tax calculation request, a line item is added to the Tax Detail
Report with a
Cancelled
value in the Status
field. The cancelled
line item will have a request ID of the original committed transaction in the
LinkToRequestID
field. Use the value of the
LinkToRequestID
to identify the original tax amounts that were
not successfully debited or credited from a cardholder bank account.Endpoint
Set the
voidService_run
field to
true
.Send the request to
https://ics2ws.ic3.com/commerce/1.x/transactionProcessor
.Required Field for a Tax Void Using the SO API
SO
APIUse these fields to perform a tax void.
- merchantID
- merchantReferenceCode
- voidService_run
- Set totrue.
- voidService_voidRequestID
Example: Processing a Tax Void Using the SO API
Request
merchant_id=my_store_123 merchant_ref_number=ABC123 voidService_run=true void_request_id=5805137656106112903096
Response
merchantReferenceCode=ABC123 requestID=5805137922226113003096 decision=ACCEPT reasonCode=100 voidReply_reasonCode=100 voidReply_requestDateTime=2020-01-31T23:36:32Z voidReply_amount=100.00 voidReply_currency=usd