Product Codes
When you request the tax calculation service, you can provide a separate product code for each item in the order. A product code is required in order to trigger product-based rules and exemptions. When you do not include a product code in your request, or when you include an invalid product code, the tax calculation service assumes that the product has no product-based tax exemptions and is fully taxable.
To use a product code that is not listed in the available guides, contact customer support for information about how to proceed.
US and Canadian Tax
Products that are fully taxable in all states do not need a product code because they do
not have tax exemption in any state. For tax-exempt products or those with non-standard tax
rates, use the product codes in the
Cybersource
tax codes guide, which can
be requested each month from customer support.To use a product code that is not listed in the guide, contact customer support for
information about how to proceed. Until the product code is supported, you can override the
tax amount for the product by sending the amount of tax to apply to the item in the
purchaseTotals_taxAmount
field.For more information, see Step 2: Product Codes.
International Tax and VAT
For a list of available product codes for international taxes or VAT, see the
Cybersource
tax codes guide. For information about these codes, contact customer
support.