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Sale with On-Receipt Tipping

Use this information to process a sale with on-receipt tipping when the app is in Cloud mode. After the original transaction is pre-authorized, the customer writes the tip or total amount on the printed receipt. A follow-on tip adjust request must be sent within 24 hours to capture the transaction. For more information, see Tip Adjust.
WARNING
By using this feature, you assume the risk of overcaptures being declined and increased chargebacks, so use it only when necessary. Process sales with on-reader tipping, whenever possible. For more information, see Sale with On-Reader Tipping.
Generate a bearer token before sending each request. For more information, see Generating a Bearer Token for Authentication.

Endpoints

Test:
POST https://terminalstest.cybersource.com/v1/cloud/transactions
Production:
POST https://terminals.cybersource.com/v1/cloud/transactions

Required Fields for a Sale with On-Receipt Tipping

serialNumber
Set the value to the serial number of the terminal.
request.type
Set the value to
PaymentRequest
.
request.merchantReferenceCode
Set the value to a unique, user-defined reference code. The code can consist of up to 50 alphanumeric characters, underscores (_), and dashes (-).
request.amountDetails.amount
Set the value to the transaction amount.
request.amountDetails.currency
Set the value to the currency code.
request.capture
Set the value to
false
.
request.askForTip
Set the value to
ON_RECEIPT
.

REST Example: Sale with On-Receipt Tipping

Request
{
    "serialNumber": "1850000000",
    "request": {
      "type" : "PaymentRequest",
      "merchantReferenceCode" : "1ce594be142142f4913cca805830a176",
      "amountDetails" : {
        "amount" : "20.00",
        "currency" : "USD"
      },
      "capture" : false,
      "askForTip" : "ON_RECEIPT"
      }
}
Response to a Successful Request
{
  "type" : "PaymentResponse",
  "message" : "Payment approved",
  "transactionDetails" : {
    "id" : "c6174c80b81f4413a4b9f2065c5431c7",
    "merchantReferenceCode" : "1ce594be142142f4913cca805830a176",
    "submitTimeUtc" : "2024-03-20T09:19:41+0000",
    "captured" : false,
    "amountDetails" : {
      "currency" : "USD",
      "amount" : "20.00",
      "capturedAmount" : "20.00",
      "refundableAmount" : "20.00"
    }
  },
  "processingDetails" : {
    "status" : "APPROVED",
    "verificationMethod" : "NONE",
    "entryMode" : "NFC_ICC",
    "card" : {
      "expirationMonth" : "12",
      "expirationYear" : "2025",
      "type" : "VISA",
      "maskedPan" : "476173XXXXXX0119",
      "countryCode" : "840"
    }
  },
  "additionalInformation" : {
    "instrumentId" : "7030000000022690119",
    "requestId" : "7109263864326505004007"
  },
  "linkedOperations" : [ ],
  "tipAdjustStatus" : "ADJUSTABLE",
  "receipts" : {
    "merchantReceipt" : {
      "preformattedReceipt" : "Merchant Receipt\nCP Test\nSample Street\n55555 New York\nUnited States\n1234567\n\nSale\n$20.00\nPlease retain receipt!\n\nCard: Payworks VISA\nAccount: **** **** **** 0119\nEntry Mode: Contactless\nAID: A0000000031010\nVerification: None\n\nAuthorization: 002000\nMerchant ID: **37599\nTerminal ID: ****0063\n\n\nc6174c80b81f4413a4b9f2065c5431c7\n\n\n\n10:19:46: 20/03/2024\n\n\n\nTIP:\n___________________\n\nTOTAL:\n___________________\n",
      "receiptData" : {
        "lines" : {
          "MERCHANT_DETAILS_PUBLIC_NAME" : {
            "label" : "Name",
            "value" : "CP Test"
          },
          "MERCHANT_DETAILS_ADDRESS" : {
            "label" : "Address",
            "value" : "Sample Street"
          },
          "MERCHANT_DETAILS_ZIP" : {
            "label" : "Zip",
            "value" : "55555"
          },
          "MERCHANT_DETAILS_CITY" : {
            "label" : "City",
            "value" : "New York"
          },
          "MERCHANT_DETAILS_COUNTRY" : {
            "label" : "Country",
            "value" : "United States"
          },
          "MERCHANT_DETAILS_CONTACT" : {
            "label" : "Contact",
            "value" : "1234567"
          },
          "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
            "label" : "Additional Information",
            "value" : ""
          },
          "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
            "label" : "Card",
            "value" : "Payworks VISA"
          },
          "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
            "label" : "Account",
            "value" : "**** **** **** 0119"
          },
          "PAYMENT_DETAILS_EMV_APPLICATION_ID" : {
            "label" : "AID",
            "value" : "A0000000031010"
          },
          "PAYMENT_DETAILS_SOURCE" : {
            "label" : "Entry Mode",
            "value" : "Contactless"
          },
          "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
            "label" : "Verification",
            "value" : "None"
          },
          "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
            "label" : "Authorization",
            "value" : "002000"
          },
          "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
            "label" : "Merchant ID",
            "value" : "**37599"
          },
          "CLEARING_DETAILS_TERMINAL_ID" : {
            "label" : "Terminal ID",
            "value" : "****0063"
          },
          "RECEIPT_TYPE" : {
            "label" : "Receipt Type",
            "value" : "Merchant Receipt"
          },
          "TRANSACTION_TYPE" : {
            "label" : "Type",
            "value" : "Sale"
          },
          "SUBJECT" : {
            "label" : "Description",
            "value" : ""
          },
          "IDENTIFIER" : {
            "label" : "PWID",
            "value" : "c6174c80b81f4413a4b9f2065c5431c7"
          },
          "AMOUNT_AND_CURRENCY" : {
            "label" : "Amount",
            "value" : "$20.00"
          },
          "DATE" : {
            "label" : "Date",
            "value" : "20/03/2024"
          },
          "TIME" : {
            "label" : "Time",
            "value" : "10:19:46"
          },
          "STATUS_TEXT" : {
            "label" : "Information",
            "value" : "Please retain receipt!"
          }
        },
        "signatureLineRequired" : false,
        "tipLineRequired" : true,
        "totalLineRequired" : true
      }
    },
    "customerReceipt" : {
      "preformattedReceipt" : "Cardholder Receipt\nCP Test\nSample Street\n55555 New York\nUnited States\n1234567\n\nSale\n$20.00\nPlease retain receipt!\n\nCard: Payworks VISA\nAccount: **** **** **** 0119\nEntry Mode: Contactless\nAID: A0000000031010\nVerification: None\n\nAuthorization: 002000\nMerchant ID: **37599\nTerminal ID: ****0063\n\n\nc6174c80b81f4413a4b9f2065c5431c7\n\n\n\n10:19:46: 20/03/2024\n\n\n\nTIP:\n___________________\n\nTOTAL:\n___________________\n",
      "receiptData" : {
        "lines" : {
          "MERCHANT_DETAILS_PUBLIC_NAME" : {
            "label" : "Name",
            "value" : "CP Test"
          },
          "MERCHANT_DETAILS_ADDRESS" : {
            "label" : "Address",
            "value" : "Sample Street"
          },
          "MERCHANT_DETAILS_ZIP" : {
            "label" : "Zip",
            "value" : "55555"
          },
          "MERCHANT_DETAILS_CITY" : {
            "label" : "City",
            "value" : "New York"
          },
          "MERCHANT_DETAILS_COUNTRY" : {
            "label" : "Country",
            "value" : "United States"
          },
          "MERCHANT_DETAILS_CONTACT" : {
            "label" : "Contact",
            "value" : "1234567"
          },
          "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
            "label" : "Additional Information",
            "value" : ""
          },
          "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
            "label" : "Card",
            "value" : "Payworks VISA"
          },
          "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
            "label" : "Account",
            "value" : "**** **** **** 0119"
          },
          "PAYMENT_DETAILS_EMV_APPLICATION_ID" : {
            "label" : "AID",
            "value" : "A0000000031010"
          },
          "PAYMENT_DETAILS_SOURCE" : {
            "label" : "Entry Mode",
            "value" : "Contactless"
          },
          "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
            "label" : "Verification",
            "value" : "None"
          },
          "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
            "label" : "Authorization",
            "value" : "002000"
          },
          "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
            "label" : "Merchant ID",
            "value" : "**37599"
          },
          "CLEARING_DETAILS_TERMINAL_ID" : {
            "label" : "Terminal ID",
            "value" : "****0063"
          },
          "RECEIPT_TYPE" : {
            "label" : "Receipt Type",
            "value" : "Cardholder Receipt"
          },
          "TRANSACTION_TYPE" : {
            "label" : "Type",
            "value" : "Sale"
          },
          "SUBJECT" : {
            "label" : "Description",
            "value" : ""
          },
          "IDENTIFIER" : {
            "label" : "PWID",
            "value" : "c6174c80b81f4413a4b9f2065c5431c7"
          },
          "AMOUNT_AND_CURRENCY" : {
            "label" : "Amount",
            "value" : "$20.00"
          },
          "DATE" : {
            "label" : "Date",
            "value" : "20/03/2024"
          },
          "TIME" : {
            "label" : "Time",
            "value" : "10:19:46"
          },
          "STATUS_TEXT" : {
            "label" : "Information",
            "value" : "Please retain receipt!"
          }
        },
        "signatureLineRequired" : false,
        "tipLineRequired" : true,
        "totalLineRequired" : true
      }
    }
  }
}
Response to an Unsuccessful Request
When the request is unsuccessful, you receive an error response with details. 
{
      "type": "ErrorResponse",
      "message": "Error message to display.",
      "developerDescription": "Detailed description of error."
}

Tip Adjust

Use this information to process a tip adjust when the app is in Cloud mode. This follow-on transaction is required when processing an on-receipt tipping transaction. The tip adjust request must be sent within 24 hours to capture the transaction.
After the original transaction is pre-authorized, the customer writes the tip or total amount on the printed receipt. A follow-on tip adjust request is then sent to capture the additional tip amount. This transaction is also referred to as an
overcapture
. For more information, see Sale with On-Receipt Tipping.
Generate a bearer token before sending each request. For more information, see Generating a Bearer Token for Authentication.

Required Fields for a Tip Adjust

serialNumber
Set the value to the serial number of the terminal.
request.type
Set the value to
TipAdjustRequest
.
request.transactionId
Set the value to the
id
 field value from the original transaction.
request.amountDetails.amount
Set the value to the transaction amount.
request.amountDetails.currency
Set the value to the currency code.

REST Example: Tip Adjust

Endpoints

Generate a bearer token before sending each request. For more information, see Generating a Bearer Token for Authentication.
Test:
POST https://terminalstest.cybersource.com/v1/cloud/transactions
Production:
POST https://terminals.cybersource.com/v1/cloud/transactions
Request
{
    "serialNumber": "1850000000",
    "request": {
      "type" : "TipAdjustRequest",
      "transactionId" : "c6174c80b81f4413a4b9f2065c5431c7",
      "amountDetails" : {
        "amount" : "4.00",
        "currency" : "USD"
      }
   }
}
Response to a Successful Request
{
  "type" : "TipAdjustResponse",
  "message" : "Payment approved",
  "transactionDetails" : {
    "id" : "c6174c80b81f4413a4b9f2065c5431c7",
    "merchantReferenceCode" : "1ce594be142142f4913cca805830a176",
    "submitTimeUtc" : "2024-03-20T09:19:41+0000",
    "captured" : true,
    "amountDetails" : {
      "currency" : "USD",
      "amount" : "24.00",
      "capturedAmount" : "24.00",
      "refundableAmount" : "24.00",
      "includedTipAmount" : "4.00"
    }
  },
  "processingDetails" : {
    "status" : "APPROVED",
    "verificationMethod" : "NONE",
    "entryMode" : "NFC_ICC",
    "card" : {
      "expirationMonth" : "12",
      "expirationYear" : "2025",
      "type" : "VISA",
      "maskedPan" : "476173XXXXXX0119",
      "countryCode" : "840"
    }
  },
  "additionalInformation" : {
    "instrumentId" : "7030000000022690119",
    "requestId" : "7109265975966653104007"
  },
  "linkedOperations" : [ ],
  "tipAdjustStatus" : "ADJUSTED",
  "receipts" : {
    "merchantReceipt" : {
      "preformattedReceipt" : "Merchant Receipt\nCP Test\nSample Street\n55555 New York\nUnited States\n1234567\n\nCapture\nPurchase Amount: $20.00\nTip Amount: $4.00\nTotal Amount: $24.00\nPlease retain receipt!\n\nCard: Payworks VISA\nAccount: **** **** **** 0119\nEntry Mode: Contactless\nAID: A0000000031010\nVerification: None\n\nAuthorization: 002000\nMerchant ID: **37599\nTerminal ID: ****7478\n\n\nc6174c80b81f4413a4b9f2065c5431c7\n\n10:23:17: 20/03/2024\n\n\n",
      "receiptData" : {
        "lines" : {
          "MERCHANT_DETAILS_PUBLIC_NAME" : {
            "label" : "Name",
            "value" : "CP Test"
          },
          "MERCHANT_DETAILS_ADDRESS" : {
            "label" : "Address",
            "value" : "Sample Street"
          },
          "MERCHANT_DETAILS_ZIP" : {
            "label" : "Zip",
            "value" : "55555"
          },
          "MERCHANT_DETAILS_CITY" : {
            "label" : "City",
            "value" : "New York"
          },
          "MERCHANT_DETAILS_COUNTRY" : {
            "label" : "Country",
            "value" : "United States"
          },
          "MERCHANT_DETAILS_CONTACT" : {
            "label" : "Contact",
            "value" : "1234567"
          },
          "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
            "label" : "Additional Information",
            "value" : ""
          },
          "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
            "label" : "Card",
            "value" : "Payworks VISA"
          },
          "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
            "label" : "Account",
            "value" : "**** **** **** 0119"
          },
          "PAYMENT_DETAILS_EMV_APPLICATION_ID" : {
            "label" : "AID",
            "value" : "A0000000031010"
          },
          "PAYMENT_DETAILS_SOURCE" : {
            "label" : "Entry Mode",
            "value" : "Contactless"
          },
          "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
            "label" : "Verification",
            "value" : "None"
          },
          "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
            "label" : "Authorization",
            "value" : "002000"
          },
          "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
            "label" : "Merchant ID",
            "value" : "**37599"
          },
          "CLEARING_DETAILS_TERMINAL_ID" : {
            "label" : "Terminal ID",
            "value" : "****7478"
          },
          "RECEIPT_TYPE" : {
            "label" : "Receipt Type",
            "value" : "Merchant Receipt"
          },
          "TRANSACTION_TYPE" : {
            "label" : "Type",
            "value" : "Capture"
          },
          "SUBJECT" : {
            "label" : "Description",
            "value" : ""
          },
          "IDENTIFIER" : {
            "label" : "PWID",
            "value" : "c6174c80b81f4413a4b9f2065c5431c7"
          },
          "AMOUNT_AND_CURRENCY" : {
            "label" : "Amount",
            "value" : "$24.00"
          },
          "DATE" : {
            "label" : "Date",
            "value" : "20/03/2024"
          },
          "TIME" : {
            "label" : "Time",
            "value" : "10:23:17"
          },
          "STATUS_TEXT" : {
            "label" : "Information",
            "value" : "Please retain receipt!"
          }
        },
        "signatureLineRequired" : false,
        "tipLineRequired" : false,
        "totalLineRequired" : false
      }
    },
    "customerReceipt" : {
      "preformattedReceipt" : "Cardholder Receipt\nCP Test\nSample Street\n55555 New York\nUnited States\n1234567\n\nCapture\nPurchase Amount: $20.00\nTip Amount: $4.00\nTotal Amount: $24.00\nPlease retain receipt!\n\nCard: Payworks VISA\nAccount: **** **** **** 0119\nEntry Mode: Contactless\nAID: A0000000031010\nVerification: None\n\nAuthorization: 002000\nMerchant ID: **37599\nTerminal ID: ****7478\n\n\nc6174c80b81f4413a4b9f2065c5431c7\n\n10:23:17: 20/03/2024\n\n\n",
      "receiptData" : {
        "lines" : {
          "MERCHANT_DETAILS_PUBLIC_NAME" : {
            "label" : "Name",
            "value" : "CP Test"
          },
          "MERCHANT_DETAILS_ADDRESS" : {
            "label" : "Address",
            "value" : "Sample Street"
          },
          "MERCHANT_DETAILS_ZIP" : {
            "label" : "Zip",
            "value" : "55555"
          },
          "MERCHANT_DETAILS_CITY" : {
            "label" : "City",
            "value" : "New York"
          },
          "MERCHANT_DETAILS_COUNTRY" : {
            "label" : "Country",
            "value" : "United States"
          },
          "MERCHANT_DETAILS_CONTACT" : {
            "label" : "Contact",
            "value" : "1234567"
          },
          "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
            "label" : "Additional Information",
            "value" : ""
          },
          "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
            "label" : "Card",
            "value" : "Payworks VISA"
          },
          "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
            "label" : "Account",
            "value" : "**** **** **** 0119"
          },
          "PAYMENT_DETAILS_EMV_APPLICATION_ID" : {
            "label" : "AID",
            "value" : "A0000000031010"
          },
          "PAYMENT_DETAILS_SOURCE" : {
            "label" : "Entry Mode",
            "value" : "Contactless"
          },
          "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
            "label" : "Verification",
            "value" : "None"
          },
          "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
            "label" : "Authorization",
            "value" : "002000"
          },
          "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
            "label" : "Merchant ID",
            "value" : "**37599"
          },
          "CLEARING_DETAILS_TERMINAL_ID" : {
            "label" : "Terminal ID",
            "value" : "****7478"
          },
          "RECEIPT_TYPE" : {
            "label" : "Receipt Type",
            "value" : "Cardholder Receipt"
          },
          "TRANSACTION_TYPE" : {
            "label" : "Type",
            "value" : "Capture"
          },
          "SUBJECT" : {
            "label" : "Description",
            "value" : ""
          },
          "IDENTIFIER" : {
            "label" : "PWID",
            "value" : "c6174c80b81f4413a4b9f2065c5431c7"
          },
          "AMOUNT_AND_CURRENCY" : {
            "label" : "Amount",
            "value" : "$24.00"
          },
          "DATE" : {
            "label" : "Date",
            "value" : "20/03/2024"
          },
          "TIME" : {
            "label" : "Time",
            "value" : "10:23:17"
          },
          "STATUS_TEXT" : {
            "label" : "Information",
            "value" : "Please retain receipt!"
          }
        },
        "signatureLineRequired" : false,
        "tipLineRequired" : false,
        "totalLineRequired" : false
      }
    }
  }
}
Response to an Unsuccessful Request
When the request is unsuccessful, you receive an error response with details. 
{
      "type": "ErrorResponse",
      "message": "Error message to display.",
      "developerDescription": "Detailed description of error."
}
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