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Service Fees
Contact
Cybersource
Customer Support to have your Cybersource
account configured for this feature. Service fees are supported only if Wells Fargo is your acquiring bank and FDC Nashville Global is your payment processor.The service fee setting applies to the card and ACH payment methods. To apply the service
fee to only one payment method, create two
Secure Acceptance
profiles with the
appropriate payment methods enabled on each: one with the service fee feature enabled and
one with the service fee feature disabled.As part of the checkout process, you must display a terms and conditions statement for the service fee. A customer must accept the terms and conditions before submitting an order.
Reseller: Enabling Service Fees
- In the left navigation panel, choosePortfolio Management >. TheSecure AcceptanceProfilesSecure AcceptanceProfile page appears.
- Choose a profile. The General Settings page appears.
- ClickPayment Settings. The Payment Settings page appears.
- CheckService Fee applies on transactions using this profile. The service fee terms and conditions URL and the service fee amount are added to the customer review page.
ADDITIONAL INFORMATION
Transactions fail if you disable this feature. Do not disable this feature unless instructed to do so by your account manager. - ClickSave.
ADDITIONAL INFORMATION
After you save the profile you cannot disable the service fee functionality for that profile. All transactions using the profile will include the service fee amount.