Decision Manager

Contact Customer Support to enable the
Decision Manager
verbose data mode for your merchant account and to obtain detailed information regarding the device fingerprint.
Decision Manager
is a hosted fraud management tool that enables you to identify legitimate orders quickly and that reduces the need to manually intervene in your order review process. You can accurately identify and review potentially risky transactions while minimizing the rejection of valid orders. With
Secure Acceptance
, you can use
Decision Manager
to screen orders containing travel data. Include the complete route or the individual legs of the trip, or both. If you include both, the value for the complete route is used.
Decision Manager
obtains data about the geographical location of a customer by linking the IP address extracted from the customer's browser to the country and the payment card. Add the customer's IP address to the
customer_ip_address
field and include it in the request.
Verbose mode returns detailed information about an order, and it returns the decision of each rule that the order triggered. Rules that are evaluated as true are returned with the appropriate results and field names, but rules that are evaluated as false are not returned.
These are the optional
Decision Manager
fields:
  • consumer_id
  • complete_route
  • customer_cookies_accepted
  • customer_gift_wrap
  • customer_ip_address
  • departure_time
  • date_of_birth
  • device_fingerprint_id
    —the device fingerprint ID generated by the platform overrides the merchant-generated device fingerprint ID.
  • journey_leg#_orig
  • journey_leg#_dest
  • journey_type
  • merchant_defined_data#
  • item_#_passenger_forename
  • item_#_passenger_email
  • item_#_passenger_id
  • item_#_passenger_surname
  • item_#_passenger_status
  • item_#_passenger_type
  • returns_accepted
For detailed descriptions of all request fields, see Request Fields. For detailed descriptions of all
Decision Manager
response fields, see the
Decision Manager Developer Guide
in the Business Center.