Common Setup Questions

How does API Reference Page works?

We have a quick 5 minute tutorial video that walks through all available features and capabilities of API reference page.

 

What features are not available in the sandbox?

The following features are not available in the Sandbox:
Performance and stress testing not supported.
Sandbox is setup with simulated gateways or processors. Will support test transactions only.

 

What is a shared secret key?

The Serial Number and Shared Secret are two pieces of information unique to your account. They are only used to connect your website or other integrated business applications to CyberSource Payment Gateway for transaction processing. They are not valid for logging into the Merchant Interface. Shared API Authenticate using a base-64-encoded transaction key represented in string format.

 

How do I obtain a Shared Secret key for my sandbox account?

SignUp - If you do not have Merchant Portal account.

If you have Merchant account, follow instructions to create Shared Secret key through CyberSource's Enterprise Business Center. 

For Production account use:

https://ebc2.cybersource.com/ebc2

 

What is a Certificate or P12 Key?

The certificate includes public and private key information unique to your account. They are only used to connect your website or other integrated business application to Cybersource Payment Gateway for transaction processing. They are not valid for logging into the merchant interface. Public key is generated by CyberSource and Private key is generated on your server using JNLP file provided by CyberSource.

Note: Certificate uses a PKCS12 key file with the .p12 extension to digitally sign your API request message before transmitting the message to CyberSource.

 

How do I obtain a .p12 keys for my sandbox account?

SignUp - If you do not have Merchant Portal account.

If you have Merchant account, follow instructions to create Shared Secret key through CyberSource's Enterprise Business Center. 

For Production account use:

https://ebc2.cybersoure.com/ebc2

 

Can I perform load or stress testing in the SandBox? 

The SandBox system is for integration testing only and is not provisioned for load or stress testing. We may suspend sandbox account, if we observe unusually high transaction volumes.