- Introduction to Payments
- Standard Payment Processing
- Card Present Connect | Retail Processing
- Card Present Connect | Mass Transit Processing
- Debit and Prepaid Card Processing
- Processing Debit and Prepaid Authorizations
- Airline Data Processing
- Japanese Payment Options Processing
- Processing Payments Using Credentials
- Using Stored Customer Credentials During a CIT
- Merchant-Initiated Delayed Transaction with PAN
- Merchant-Initiated Incremental Transaction with PAN
- Merchant-Initiated No-Show Transactions with PAN
- Merchant-Initiated Reauthorization Transactions with PAN
- Merchant-Initiated Resubmission Transaction with PAN
- Installment Payments
- Recurring Payments
- Token Management Service Processing
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REST API | Visa Platform Connect
Authorization Reversals
An authorization reversal releases the hold that an authorization placed on a customer’s
payment card funds.
Each card-issuing financial institution has its own rules for deciding whether an
authorization reversal succeeds or fails. When a reversal fails, contact the card-issuing
financial institution to learn whether there is a different way to reverse the
authorization.
An authorization reversal is a follow-on transaction that uses the request ID returned from
an authorization. The main purpose of a follow-on transaction is to link two transactions. The
request ID links the follow-on transaction to the original transaction. The authorization
request ID is used to look up the customer’s billing and account information in the
Cybersource
database. You are not required to include those fields in the full
authorization reversal request. The original transaction and follow-on transaction are linked
in the database and in Business Center
.IMPORTANT
You cannot perform an authorization reversal if a transaction is in a
review state, which can occur if you use a fraud management service. You must reject the
transaction prior to authorization reversal. For more information, see the fraud management
documentation in
Business Center
.