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VISA Platform Connect: Specifications and Conditions for Resellers/Partners

Verifone P400 Payment Terminal
- Getting Started
- Ordering Test Equipment
- Inspecting the Terminal
- Connecting Terminal Hardware
- Configuring Ethernet Connectivity
- Configuring USB Connectivity
- Finding the Network Address Assigned to the Terminal
- Configuring the Static IP Address
- Verifying the Terminal IP Address
- Changing Your Password
- Troubleshooting

On This Page

Troubleshooting

To get help with common issues, visit the Support Center.

If you need to contact Customer Support about a problem that occurred during transaction processing, include this information in your message:

Transaction date

Transaction time

Transaction amount

Last four digits of the card number

Copy of the receipt

Cybersource merchant ID

Payment terminal serial number

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