REST Reason Codes

Tax Calculation Reason Codes
Reason Code
Description
STATUS
REASON
201
Successful transaction.
COMPLETED
N/A
400
The request is missing one or more required fields. See the information about missing and invalid fields in Getting Started with
Cybersource
Advanced for the Simple Order API. Possible action: See the reply fields missingField_0...N for which fields are missing. Resend the request with the complete information.
INVALID_REQUEST
MISSING_FIELD
400
One or more fields in the request contains invalid data. See the information about missing and invalid fields in Getting Started with
Cybersource
Advanced for the Simple Order API. Possible action: See the reply fields invalidField_0...N for which fields are invalid. Resend the request with the correct information.
INVALID_REQUEST
INVALID_DATA
400
There is a problem with your
Cybersource
merchant configuration. Possible action: Do not resend the request. Contact Customer Support to correct the configuration problem.
INVALID_REQUEST
INVALID_MERCHANT_CONFIGURATION
400
Address verification failed. Typically occurs if one part of the address is not consistent with another part. For example, occurs if the postal code is not consistent with the rest of the address. Possible action: Verify all parts of the address are correct and resend request.
INVALID_REQUEST
AVS_FAILED
502
Error: The request was received but there was a server timeout. This error does not include timeouts between the client and the server. See the documentation for your
Cybersource
client for information about how to handle retries in the case of system errors.
SERVER_ERROR
SERVER_TIMEOUT
502
Error: The request was received but there was a service timeout. See the documentation for your
Cybersource
client for information about how to handle retries in the case of system errors.
SERVER_ERROR
SERVICE_TIMEOUT
502
Error: General system failure. See the documentation for your
Cybersource
client for information about how to handle retries in the case of system errors.
SERVER_ERROR
SYSTEM_ERROR