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Payment Synchronization Period

IMPORTANT
During the first two weeks after migrating to the upgraded Recurring Billing service, it is not possible to use the REST API to communicate with TMS. Instead, you can use the Payments API to create and manage tokens. Take this limitation into account in your integrations.
During the first two weeks after you migrate from legacy Recurring Billing service to the new Recurring Billing service, these Recurring Billing functions are limited:
Creating a Subscription with a New Customer Flow Using the Business Center
During the payment synchronization period, you cannot use the new customer flow.
This image is an example of the Select Customer Type dialog:

Figure:

Select Customer Type Dialog
Screen capture of the Select Customer Type dialog in Manage Subscriptions
To create a subscription for a new customer without saved payment information, you can use the Virtual Terminal to initiate authorization with token creation or use the Token Management interface in the
Cybersource
Business Center
:
  1. On the left navigation panel, click
    Token Management
     and
    Tokens
    . The Tokens screen appears. Screen capture example of business center tms tokens
  2. Click
    New Profile
    . Screen capture example of business center tms tokens add profile
  3. In the Add Profile section, enter the merchant reference number, payment information, and shipping address details.
  4. If you want the system to perform a zero-amount authorization, you can either leave the Profile Information field empty or enter your own Amount and Set Up Fee.
  5. Click
    Save
    . A message at the top of the screen confirms that the profile is created and that migration is in progress. Screen capture example of business center tms tokens add profile success
  6. Wait for the token to be added to
    TMS
    . When the token is added, the screen refreshes and shows detailed information about the new token.
    IMPORTANT
    During the synchronization period, the Tokens screen displays all tokens that are not linked to any subscription, shown in their original states:
    Active
    ,
    Completed
     or
    Canceled
    . Tokens that were associated with subscriptions will appear as
    Canceled
     during this period. To view them, you must apply the appropriate filter. After the two-week synchronization period ends, all tokens, including those linked to subscriptions, will become visible in the new TMS interface in their correct states.
    Screen capture example of business center tms tokens profile success details
Use the existing customer flow in the upgraded Recurring Billing screen and search for the token you just created by providing first and last name of customer. For more information, see the Creating a Subscription with an Existing Customer Token section in the
Recurring Billing User Guide
.
To apply the token to an existing customer in the Business Center:
  1. On the left navigation panel, click
    Recurring Billing
     and
    Create Subscription
    .
  2. In the Manage Subscriptions screen, click
    Create Subscription
    . Screen capture example of business center rb cre subs
  3. Select
    Existing Customer
    , and click
    Continue
    . Screen capture example of business center rb cre subs existing cust
  4. To find the customer token you just created, enter the customer's first and last name,
Two weeks after your migration is complete, you can use all features in the
Business Center
 to create subscriptions. For more information, see the Creating a Subscription with a New Customer Token section in the
Recurring Billing User Guide
.
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