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Creating a Subscription with a New Customer Flow Using the
Business Center

During the payment synchronization period, you cannot use the new customer flow.
Example subscription payment history in the
Business Center
:
Screen capture example of business center manage subscriptions
To create a subscription for a new customer without saved payment information, use the
TMS
 interface in the
Cybersource
Business Center
:
  1. On the left navigation panel, click
    Token Management
     and
    Tokens
    . The Tokens screen appears. Screen capture example of business center tms tokens
  2. Click
    New Profile
    . Screen capture example of business center tms tokens add profile
  3. In the Add Profile section, enter the merchant reference number, payment information, and shipping address details.
  4. If you want the system to perform a zero authorization, either leave the Profile Information field empty or enter your own Amount and Set Up Fee.
  5. Click
    Save
    . A message at the top of the screen confirms that the profile is created and that migration is in progress. Screen capture example of business center tms tokens add profile success
  6. Wait for the token to be being added to
    TMS
    . When the token is added, the screen refreshes and shows detailed information about the new token. Screen capture example of business center tms tokens profile success details
Use the existing customer flow with the token you just created. For more information, see the Creating a Subscription with an Existing Customer Token section in the
Recurring Billing Developer Guide
.
To apply the token to an existing customer in the Business Center:
  1. On the left navigation panel, click
    Recurring Billing
     and
    Create Subscription
    .
  2. In the Manage Subscriptions screen, click
    Create Subscription
    . Screen capture example of business center rb cre subs
  3. Select
    Existing Customer
    , and click
    Continue
    . Screen capture example of business center rb cre subs existing cust
  4. To find the customer token you just created, enter the customer's first and last name,
Two weeks after your migration is complete, you can use all features in the
Business Center
 to create subscriptions. For more information, see the Creating a Subscription with a New Customer Token section in the
Recurring Billing User Guide
.