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REST API | American Express
The Transaction Details Page
The Transaction Details page contains several types of information pertaining to the
transaction you are viewing. The type of transaction, the transaction status, or the Business
Center services that you use could cause one or more sections of the page to not appear or to
contain no information.
Processing actions available for the selected transaction appear at the top
right of the Transaction Details page. See Process Actions on Transactions for
more information about which actions are available.
Section Name | Description |
|---|---|
Error Information | Appears only when an error occurs during the transaction. Describes
the error and provides error (reason) codes. |
Order Information | Basic information about the order itself. |
Transaction History | Displays all transactions based on the same payment
information. |
Related Transactions | Displays subscriptions created using the transaction’s payment
information. |
Related Transaction History | Displays new orders or authorizations created based on the selected
transaction. |
Request Information | Describes how the order was processed. See Reason Codes and Reply Flags. |
Customer Information | Contains billing and shipping information (Original Credit
Transaction merchants see sender/receiver instead). |
Provides options to search for other transactions that share similar
attributes. See Search for Similar Transactions. | |
Payment Information | Describes the method used to fund the transaction (including Timeout
and Service Fees). |
Token Information | Displays the identifiers for tokenized payment information that is
associated with a transaction, such as a Payment Instrument or an Instrument
Identifier. Click the identifier to see the details for a token. |
Offer Details | Includes specific line-item information. |
Merchant Defined Data | Displays values for any custom fields used by the merchant. |
Full Payment History | Displays processing history for Boleto, Global, PayPal, and
EDCGermany transactions. |
Payer Authentication Information | Displays request and response data for payer authentication
transactions. See Understanding Payer Authentication Information. |
Enhanced Payment Details | Displays supplemental transaction details. |
Payment Channel | Displays point-of-sale details for card-present transactions
including airline, healthcare, and gift card fields. |
Decision Manager | Includes case review and decision details from Decision Manager . |
Risk Services | Displays risk evaluation information based on details in the
transaction. |
Tax Services | Displays information about taxes collected in the
transaction. |
Level III and Additional Level II Fields | Displays line-item details captured in the transaction. |