Report Generation Date and Time
The generation date and time of a report varies depending on the amount of time it takes to generate the report. Recurring daily reports for merchants are generated and available for download within six hours of the start time. For example:
- A daily report that spans 5:00 p.m. to 4:59 p.m. might have a generate time of 7:00 p.m.
- A daily report that spans 11:00 p.m. to 10:59 p.m. might have a generate time of 1:00 a.m. the following day.
The exact amount of time that is needed to generate a recurring daily report varies based on the size of the report and the load on the system. Weekly, monthly, as-needed reports, or reports for partners, might take longer than six hours to generate.
A report’s generate date reflects the actual date the report is created. The report’s date range reflects the period of time the report data covers. For example, you can generate a report on:
- May 4, which includes transactions processed between January 1 and January 31.
- February 1, which includes transactions processed between January 1 and January 31.
- May 4, which includes transactions processed only on May 1.
The batch time set in the Production environment is based on your merchant configuration. The batch time set in the Test environment is 12:00 am Pacific Time and cannot be changed.