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Customer Response Page

You must configure the customer response page before you can activate a profile.
You must choose to display a response page to the customer at the end of the checkout process. Enter a URL for your own customer response page. This page is displayed to the customer after the transaction is processed. Review declined orders as soon as possible because you might be able to correct problems related to address or card verification, or you might be able to obtain a verbal authorization. You can also choose to display a web page to the customer after the checkout process is completed.

Configuring a Transaction Response Page

  1. In the left navigation panel, choose
    Payment Configuration > Secure Acceptance Settings
    . The Secure Acceptance Settings page appears.
  2. Choose a profile. The General Settings page appears.
  3. Click
    Customer Response
    . The Customer Response page appears.
  4. Enter the URL for your customer response page. Use port 80, 443, or 8080 in the URL.

    ADDITIONAL INFORMATION

    Only port 443 should be used with an HTTPS URL.
    A POST request with the transaction data is provided to this URL after the customer completes checkout.
    The POST request contains the reason code value of the transaction, which helps you determine possible actions to take on the transaction.
  5. Click
    Save
    .