Retrieve Original Subscription Data from the Original Provider

This topic applies to migrating a credit or debit card subscription to
Cybersource
when the original subscription data is not in
Cybersource
TMS
but it is available from the original subscription provider.
  1. To retrieve original subscription data from the original subscription provider:
  2. Contact the previous subscriptions provider to obtain data from the original subscription.
  3. Request the network transaction ID for original subscription.
  4. Include the network transaction ID in this field of the subscription creation request message that the script sends to the
    Cybersource
    subscription service:

    ADDITIONAL INFORMATION

    subscriptionInformation. originalTransactionId
  5. If the subscription is for a Diners card or Discover card:
    1. Request the authorized payment amount for the original subscription.
    2. Include the authorized payment amount in this field of the subscription request that the script sends to the
      Cybersource
      subscription service:

      ADDITIONAL INFORMATION

      subscriptionInformation. originalTransactionAuthorizedAmount