Known Issues

Token Management System

| EPS-36910

Description

Some users have experienced intermittent failures when attempting to retrieve TMS customer tokens using the GET API request, even though the token was successfully created minutes earlier.

Audience

Users of TMS.

Technical Details

The endpoint is

/tms/v2/customers/{customerId}

.

Workaround

Wait 10-15 minutes after token creation before you retrieve it.