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Known Issues

Payments
 | EPS-35957

Description
Credit/refund requests that reference an authorization which is older than 60 days are failing with an incorrect error message.
Audience
Global.
Technical Details
The error message incorrectly indicates a missing
ucaf_collectionIndicator
 field.
Workaround

Merchant Management
 | EPS-36237

Description
During creation of a merchant account that has multiple cards or currencies, the account cannot be saved do to a generic error message.
Audience
Portfolio merchants.
Technical Details
The error message says
“The page has error(s). Field(s) are invalid."
Workaround
Create the account with only one card and currency. After creation is successful, edit the account to add more cards or currencies.

Reporting
 | EPS-36818

Description
The Payer Authentication Detail Report sometimes contains missing data for transactions that use Cartes Bancaires cards.
Audience
Users of Payer Authentication.
Technical Details
None.
Workaround
None.