On This Page

{#jumplink-list}  
[Markdown](/docs/cybs/en-us/platform/relnote/all/na/rn-2026-04-02/rn-known-issues.md)  
Filter  
FILTER BY TAG

Known Issues {#rn-known-issues}
===============================

**Payments** \| EPS-35957
-------------------------

Description
:
Credit/refund requests that reference an authorization which is older than 60 days are failing with an incorrect error message.

Audience
:
Global.

Technical Details
:
The error message incorrectly indicates a missing ucaf_collectionIndicator field.

Workaround
:

**Merchant Management** \| EPS-36237
------------------------------------

Description
:
During creation of a merchant account that has multiple cards or currencies, the account cannot be saved do to a generic error message.

Audience
:
Portfolio merchants.

Technical Details
:
The error message says *"The page has error(s). Field(s) are invalid."*

Workaround
:
Create the account with only one card and currency. After creation is successful, edit the account to add more cards or currencies.

**Reporting** \| EPS-36818
--------------------------

Description
:
The Payer Authentication Detail Report sometimes contains missing data for transactions that use Cartes Bancaires cards.

Audience
:
Users of Payer Authentication.

Technical Details
:
None.

Workaround
:
None.