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Known Issues

Transaction Search
| EPS-36336

Description
Applications that are showing as Challenge or Not Run in Transaction Search will instead show as Failed in Similar Search.
Audience
Users of Similar Search in the Business Center.
Technical Details
None.
Workaround
No.

Visa Platform Connect Transactions
| EPS-36391

Description
All transactions using 3-digits exponent currency must be performed with the last digit as a zero. If a transaction is sent with different last digit (
1-9
), we will adjust the value to
0
.
Audience
Merchants using 3-digits exponent currencies through Visa Platform Connect.
Technical Details
A discrepancy was found specifically for credit authorization transactions, where an initial authorization and settlement transaction performed without a 0 does not benefits from the same logic, leading to rejections from Visanet.
Workaround
Until further notice, consider performing an authorization and settlement transaction with the last digit set to zero, in case there is a possibly of future credits on your orders. If you are affected by this issue, consider performing a standalone credit.