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Release Notes

These release notes cover all releases to the production server for the week ending
January 30, 2026
.

Announcements

These are the announcements for
January 30, 2026
.

Webhooks Updates

Webhooks version 1 will be decommissioned in April 2026. See Webhooks version 2 in the Developer Center.

Features Introduced This Week

New API Payment Methods for Thunes
 | RM-41805

Description
This release introduces API support for several new alternative payment methods through the existing Thunes processor integration. Clients using Thunes will now be able to accept the following payment methods:
  • PSE
  • ANCV Connect
  • MasterPass
  • Gcash (Direct)
  • RabbitLinePay (Direct)
There are no changes in the Business Center.
Mandate
Does not apply.
Audience
Merchants and partners integrated with Thunes who accept alternative payment methods.
Benefit
  • Provides more flexible and localized payment options to the end users.
  • Improves customer experience by enabling popular alternative payment methods used in multiple regions.
  • Enables merchants to expand acceptance capabilities without additional custom development.
Technical Details
The API fields for this update are already existing in the API. No change is required to use these fields through Thunes.
Important Dates
Released to production January 29, 2026.

Credit Reference Reconciliation Number
| RM-41881

Description
This feature will enable the credit reference reconciliation number as a response field for all credit transactions that do not have an authorization reference reconciliation number.
Mandate
Does not apply.
Audience
Payment Service Providers.
Benefit
The credit reference reconciliation number response enables you to:
  • Track the refund.
  • Preserve a consumer reference
  • Reconcile payments across the payment flow, from the merchant to the Payment Service Provider to the acquirer.
Technical Details
The field name is
processorInformation.retrievalReferenceNumber
.
Important Dates
Released to production January 29, 2026.

Fixed Issues

Offline Transaction File Submission
 | RM-41827

Description
This release fixes performance issues for the Offline Transaction File Submission (batch upload) service. The update enables batch processing to continue after there is a failure of one or more transactions, reducing the need for manual intervention during the reconciliation process.
Audience
Users of batch upload.
Technical Details
None.
Important Dates
This was released to production December 12, 2025, but was not documented at that time.

Credits and Refunds
 | RM-41850

Description
This release fixes an issue that was experienced by merchants whose accounts are enabled for Purchase Return Authorization. When they sent a credit or refund transaction through the API and the response contained HTTP code 203 or 205, the
status
 field contained the HTTP code instead of the text description.
Audience
Merchants whose accounts are enabled for Purchase Return Authorization.
Technical Details
None.
Important Dates
Released to production January 28, 2026.

Credit Transactions
 | RM-41626

Description
This release resolves an issue that caused follow-on credit transactions (refunds) to fail when requested more than 180 days after the original transaction, in cases where the associated authorization included Dynamic Currency Conversion.
Audience
Merchants that process transactions through Visa Platform Connect.
Technical Details
None.
Important Dates
Released to production January 29, 2026.

Known Issues

Business Center
 | EPS-35950

Description
The Customer Support link in the One-Time-Password page of the Business Center login is broken.
Audience
Users of the Business Center.
Technical Details
None.
Workaround
Navigate to support.visaacceptance.com to use the Support Center.

Decision Manager
 | EPS-35715

Description
When a user of Decision Manager in the Business Center attempts to edit a custom rule, sometimes they are redirected to a blank page. This occurs intermittently in the Business Center and does not affect the API.
Audience
Users of Decision Manager.
Technical Details
None.
Workaround
None.

Decision Manager
| EPS-35668

Description
If you perform a large Case Search in Decision Manager, a latency issue sometimes causes the search to time out.
Audience
Users of Decision Manager.
Technical Details
None.
Workaround
Until the issue is fixed, try using a smaller search.