Release Notes {#rn-general}
===========================

These release notes cover all releases to the production server for the week ending January 30, 2026.

Announcements {#rn-announce}
============================

These are the announcements for January 30, 2026.

Webhooks Updates {#webhooks-validations-decommission}
=====================================================

Webhooks version 1 will be decommissioned in April 2026. See [Webhooks version 2 in the Developer Center](https://developer.cybersource.com/api-reference-assets/index.md#webhooks "").

Features Introduced This Week {#rn-features}
============================================

**New API Payment Methods for Thunes** \| RM-41805
--------------------------------------------------

Description
:
This release introduces API support for several new alternative payment methods through the existing Thunes processor integration. Clients using Thunes will now be able to accept the following payment methods:

    * PSE
    * ANCV Connect
    * MasterPass
    * Gcash (Direct)
    * RabbitLinePay (Direct)

    {#rn-features_ul_n5x_fpg_d3c}  
    There are no changes in the Business Center.

Mandate
:
Does not apply.

Audience
:
Merchants and partners integrated with Thunes who accept alternative payment methods.

Benefit
:
* Provides more flexible and localized payment options to the end users.
* Improves customer experience by enabling popular alternative payment methods used in multiple regions.
* Enables merchants to expand acceptance capabilities without additional custom development.
{#rn-features_ul_yvh_wqg_d3c}

Technical Details
:
The API fields for this update are already existing in the API. No change is required to use these fields through Thunes.

Important Dates
:
Released to production January 29, 2026.

**Credit Reference Reconciliation Number** \| RM-41881
------------------------------------------------------

Description
:
This feature will enable the credit reference reconciliation number as a response field for all credit transactions that do not have an authorization reference reconciliation number.

Mandate
:
Does not apply.

Audience
:
Payment Service Providers.

Benefit
:
The credit reference reconciliation number response enables you to:

    * Track the refund.
    * Preserve a consumer reference
    * Reconcile payments across the payment flow, from the merchant to the Payment Service Provider to the acquirer.
    {#rn-features_ul_qq2_hsg_d3c}

Technical Details
:
The field name is processorInformation.retrievalReferenceNumber.

Important Dates
:
Released to production January 29, 2026.

Fixed Issues {#rn-fixed-issues}
===============================

**Offline Transaction File Submission** \| RM-41827
---------------------------------------------------

Description
:
This release fixes performance issues for the Offline Transaction File Submission (batch upload) service. The update enables batch processing to continue after there is a failure of one or more transactions, reducing the need for manual intervention during the reconciliation process.

Audience
:
Users of batch upload.

Technical Details
:
None.

Important Dates
:
This was released to production December 12, 2025, but was not documented at that time.

**Credits and Refunds** \| RM-41850
-----------------------------------

Description
:
This release fixes an issue that was experienced by merchants whose accounts are enabled for Purchase Return Authorization. When they sent a credit or refund transaction through the API and the response contained HTTP code 203 or 205, the status field contained the HTTP code instead of the text description.

Audience
:
Merchants whose accounts are enabled for Purchase Return Authorization.

Technical Details
:
None.

Important Dates
:
Released to production January 28, 2026.

**Credit Transactions** \| RM-41626
-----------------------------------

Description
:
This release resolves an issue that caused follow-on credit transactions (refunds) to fail when requested more than 180 days after the original transaction, in cases where the associated authorization included Dynamic Currency Conversion.

Audience
:
Merchants that process transactions through Visa Platform Connect.

Technical Details
:
None.

Important Dates
:
Released to production January 29, 2026.

Known Issues {#rn-known-issues}
===============================

**Business Center** \| EPS-35950
--------------------------------

Description
:
The Customer Support link in the One-Time-Password page of the Business Center login is broken.

Audience
:
Users of the Business Center.

Technical Details
:
None.

Workaround
:
Navigate to [support.visaacceptance.com](https://support.visaacceptance.com "") to use the Support Center.

**Decision Manager** \| EPS-35715
---------------------------------

Description
:
When a user of Decision Manager in the Business Center attempts to edit a custom rule, sometimes they are redirected to a blank page. This occurs intermittently in the Business Center and does not affect the API.

Audience
:
Users of Decision Manager.

Technical Details
:
None.

Workaround
:
None.

**Decision Manager** \| EPS-35668
---------------------------------

Description
:
If you perform a large Case Search in Decision Manager, a latency issue sometimes causes the search to time out.

Audience
:
Users of Decision Manager.

Technical Details
:
None.

Workaround
:
Until the issue is fixed, try using a smaller search.