Description
This release includes these updates:
Payers will see a receipt when they complete an invoice or payment link payment.
Payment Confirmation Emails
Invoicing: The payer's email will contain additional payment details and include a
link to the receipt. Merchants can choose to receive an email when an invoice is
paid, by enabling it in the
Invoice Settings
page.
Pay by Link: The payer and merchant emails for a successful payment will contain
additional payment details and include a link to the receipt.
Custom Fields for Invoicing
Merchants can add custom fields, including text fields and selection fields, to
invoices to support additional use cases that align with their business needs.
Custom fields can be used internally for internal processing or externally to
collect additional information from payers at the time of payment.
Prevention of Duplicate Invoice Payments
Merchants will see a new invoice status of
Pending
for an invoice that has
a payment that is pending review in Decision Manager. Payers will not be able to
make a payment on an invoice when it is in
Pending
status.
The reconciliation process will now automatically mark invoices as paid if their
status is not immediately updated.
Payment Page
The merchant phone number will now be displayed in the header of the payment page
instead of the business contact phone number.
Audience
Merchants using Invoicing and Pay by Link in all regions.
Benefit
Improved payment experience and email confirmations for both payers and merchants.
Merchant ability to customize invoices to meet additional business needs.
Technical Details
Merchants can opt-in to receive invoice paid emails at
Invoice Settings >
Email
.
Merchants can add internal and external custom fields at
Invoice Settings > Custom
Fields
.
The payload for webhooks events contain additional information that has been added to
the merchant and payer notifications.
Important Dates
Released to production March 24, 2025.