Merchant Management
 | 1268114

Description
The
Download/Export to CSV
 option on the Manage Merchants page in the Business Center does not work.
Audience
Users of the Manage Merchants page in the Business Center.
Technical Details
Choosing the
Download/Export to CSV
 option results in the error message
error msg: The file is not available. Try again later.
Workaround
None.

Decision Manager
 | 1462308

Description
An intermittent issue sometimes delays updates to Decision Manager profiles from taking effect for up to 20 minutes.
Audience
Users of Decision Manager.
Technical Details
None.
Workaround
None.

Token Management System

Description
A defect is causing transaction declines when a customer uses Visa guest checkout to pay with a Visa network token.
Audience
Merchants that use the Token Management System to process Visa network tokens.
Technical Details
None.
Workaround
None.

SOAP Toolkit
 | 1507886

Description
A defect in SOAP Toolkit versions 1.218 and later causes some merchants to experience transaction declines when processing authorization transactions.
Audience
Users of SOAP Toolkit.
Technical Details
None.
Workaround
Use version 1.127 or earlier until the defect is fixed.

Payments
 | 1463865

Description
Account Funding Transactions (AFTs) using a Mastercard on the FDI Global processor might result in the following clearing rejection error:
Reject Code 0018
.
Audience
Merchants who process AFTs using FDI Global.
Technical Details
None.
Workaround
None.

Payments

Description
An intermittent issue is causing some merchants processing authorization transactions to receive the following error:
A Runtime Exception has occurred: unknown
.
Audience
Merchants who process authorization transactions.
Technical Det
Payments
ails
None.
Workaround
None.

Unified Checkout Drop-In UI

Description
In the testing environment, new Visa Click to Pay users are unable to enroll their cards and complete checkout.
Audience
Users of Unified Checkout Drop-In UI and Visa Click to Pay.
Technical Details
None.
Workaround
None.

Payments
 | 8290331

Description
Merchants processing a Payer Authentication transaction using a Discover card on FDI Global might receive the following error:
The field is invalid: payment_network_token_transaction_type
.
Audience
Merchants that use Payer Authentication on FDI Global.
Technical Details
None.
Workaround
None.

China UnionPay
| 1441599

Description
Merchants using the Vantiv CNP processor experience one of two errors:
  • Reason Code 102 DINVALIDDATA This card is not supported by the processor card_type
    .
  • Reason Code 203 DREJECT Refused Credit Card if their customers are using China UnionPay
    .
Audience
Merchants who process China UnionPay transactions though Vantiv CNP.
Technical Details
None.
Workaround
None.

Reporting

Description
A very small group of merchants might experience some transactions missing when viewing the Chargeback and Retrieval Detail Report in the Business Center for the month of July 2024.
Audience
Merchants who view the July 2024 Chargeback and Retrieval Detail Report in the Business Center.
Technical Details
None.
Workaround
None.

Payments
 | 1496527

Description
A defect causes authorization requests that were sent using the API to fail when there are accented characters in the payload and the merchant account uses Elavon Americas as a payment processor.
Audience
Merchants who use the API to send authorization transactions and use Elavon Americas as a payment processor.
Technical Details
None.
Workaround
Exclude accented characters until the defect is fixed.

Decision Manager
 | 001473403 and 1491147

Description
A defect is causing transactions that use card type EFTPOS (070) to be excluded from Decision Manager and Fraud Management Essentials.
Audience
Users of Decision Manager.
Technical Details
None.
Workaround
None.

.Net SDK

Description
We have found a defect in the sample code for our .Net SDK that occurs if you use .Net Framework version 4.7.1 or later. It results in the error
System.Security.Cryptography.CryptographicException: Invalid algorithm specified
.
Audience
Users of the .Net SDK sample code.
Technical Details
See Workaround.
Workaround
Add the following lines to the
app.config
 file: 
<runtime>
  <AppContextSwitchOverrides value="Switch.System.Security.Cryptography.Xml.UseInsecureHashAlgorithms=true;
Switch.System.Security.Cryptography.Pkcs.UseInsecureHashAlgorithms=true" />
</runtime>

Invoicing
 | 001463865

Description
A defect was discovered that sometimes causes customers to receive invoice payment reminders after the invoice was paid.
Audience
Merchants that use Invoicing to accept payment from their customers.
Technical Details
None.
Workaround
None.

Payer Authentication Documentation
 | 001495891

Description
The
Payer Authentication Rest API Developer Guide
 and the Developer Center's REST API Reference both incorrectly state that the
tokenInformation.transientToken
 field can be used for transient tokens in the Payer Authentication setup request. However, only the
tokenInformation.transientTokenJwt
 field is available for transient tokens in the Payer Authentication setup request.
There is also a defect in the REST API Java SDK sample code and in the Developer Center API Reference live console's sample request. Payer Authentication Setup Completion with Flex Transient Token is missing the card details.
Audience
Developers integrating the Payer Authentication REST API.
Technical Details
None.
Workaround
Use the
tokenInformation.transientTokenJwt
 field instead of the
tokenInformation.transientToken
 field and include the card details in the request.

Reporting
 | 1376392

Description
A defect prevented the Egyptian time zone from updating to Daylight Saving Time.
Audience
Some Egyptian merchants.
Technical Details
None.
Workaround
None.

Decision Manager
 | 1459611

Description
When a merchant using Decision Manager with Quod uses a non-Brazilian country in the billing address, they receive the error:
Country Not Supported
.
Audience
Users of Decision Manager and Quod.
Technical Details
None.
Workaround
Use the country code
Brazil
.

Token Management Service
 | 1465737

Description
A defect occurs when a merchant uses the Token Management page in the Business Center to process a one-time payment. The default currency is always set as USD instead of the currency set in the Virtual Terminal settings. However, the currency can be updated, and there is no impact to transaction processing.
Audience
Users of Token Management in the Business Center.
Technical Details
The defect occurs in the Business Center at Token Management > Customers > Select a Token > Select a Payment Method > Make a Payment.
Workaround
Update the currency every time.

Payer Authentication
 | 1425036

Description
A defect occurs when a reseller using the Visa Analytics Platform (VAP) enables Payer Authentication for child accounts that use HSBC as a processor. The two fields that enable Mastercard Identity Check and Visa Secure are not enabled.
Audience
Users of Payer Authentication, VAP, and HSBC.
Technical Details
The names of the missing fields are:
  • hsbc_secure_code_supported
  • hsbc_vbv_supported
Workaround
None.

Key Management
 | 1443824

Description
A defect might affect users of portfolio accounts who search for security keys in the Business Center. Search results might not include REST API keys.
Audience
Users of Portfolio accounts.
Technical Details
None.
Workaround
Use the Merchant Switch feature to switch to a merchant account or transacting account instead of a portfolio account.