- ESYSTEM with reason code 154
- Error message detail:Bad MAC code error response
- Error description: A MAC address mismatch exists betweenBarclaysandCybersource. The Payouts service sends theCybersourceoperations team an alert requesting a MAC code reset byBarclays.
- Error remediation: After theBarclaysreset operation completes, retry the payment.If this error occurs multiple times in quick succession, an underlying error condition is indicated. Contact customer support.
- ETIMEOUT with response code 268
- Error message detail:Transaction Error: unable to confirm, please contact Barclaycard help desk.
- Error description: Both an initial retry request and an automated retry request fail to process, andCybersourcedoes not know if the payout was successful or rejected.
- Error remediation: Do not retry the payment.