ESYSTEM with reason code 154
Error message detail:
Bad MAC code error response
Error description: A MAC address mismatch exists between
Barclays
and
Cybersource
. The Payouts service sends the
Cybersource
operations team an alert requesting a MAC code reset by
Barclays
.
Error remediation: After the
Barclays
reset operation completes, retry the payment.
If this error occurs multiple times in quick succession, an underlying error condition is indicated. Contact customer support.
ETIMEOUT with response code 268
Error message detail:
Transaction Error: unable to confirm, please contact Barclaycard help desk.
Error description: Both an initial retry request and an automated retry request fail to process, and
Cybersource
does not know if the payout was successful or rejected.
Error remediation: Do not retry the payment.