- Introduction to Payments
- Standard Payment Processing
- Debit and Prepaid Card Processing
- Processing Payments Using Credentials
- Token Management Service Processing
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Declined Authorizations
If an authorization is declined, you can use response categories to help you decide whether
to retry or block a declined transaction. These response fields provide additional
information:
- paymentInsightsInformation.responseInsights.category
- paymentInsightsInformation.responseInsights.categoryCode
Category codes have possible values (such as
01
) each of which corresponds to a
category that contains a description. You cannot retry this category code and category:
- 01 ISSUER_WILL_NEVER_APPROVE
- 02 ISSUER_CANNOT_APPROVE_AT_THIS_TIME
- 03 ISSUER_CANNOT_APPROVE_WITH_THESE_DETAILS: Data quality issue. Revalidate data prior to retrying the transaction.
- 04 GENERIC_ERROR
- 97 PAYMENT_INSIGHTS_INTERNAL_ERROR
- 98 OTHERS
- 99 PAYMENT_INSIGHTS_RESPONSE_CATEGORY_MATCH_NOT_FOUND
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