Credit Workflow

The credit workflow begins when you send a request for a credit.
  1. The merchant sends a request for a credit to
    Cybersource
    .
  2. For online credits,
    Cybersource
    validates the order information then sends an online credit to the payment processor.
  3. The processor validates the request and forwards it to the acquiring bank.
  4. The acquiring bank transfers funds to the issuing bank.