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DCC Refund

A DCC refund request refunds a captured DCC offer. These requests are used for both full and partial refunds.

When processing a refund, apply the same exchange rate
used at the time of payment authorization. Ensure the refunded amount does not exceed
the originally captured amount.

See the Payments Developer Guide for more information.

Required Fields for DCC Refund

In addition to the normal fields required for a regular refund, these fields are required when DCC has been offered and the cardholder has chosen to pay in their billing currency.

orderInformation.amountDetails.currency
orderInformation.amountDetails.exchangeRate
orderInformation.amountDetails.exchangeRateTimeStamp: Required for FDI Global transactions.
orderInformation.amountDetails.foreignAmount: Required for FDI Global transactions.
orderInformation.amountDetails.foreignCurrency: Required for FDI Global transactions.
orderInformation.amountDetails.originalAmount: Required for VPC transactions.
orderInformation.amountDetails.originalCurrency: Required for VPC transactions.
orderInformation.amountDetails.totalAmount

Example: DCC Refund

Request for

Visa Platform Connect

{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "157.00",
      "currency": "AUD",
      "exchangeRate": "1.57",
      "originalAmount": "100.00",
      "originalCurrency": "USD"
    }
  }
}

Response for

Visa Platform Connect

{
  "_links": {
    "void": {
      "method": "POST",
      "href": "/pts/v2/refunds/7625571873626990704805/voids"
    },
    "self": {
      "method": "GET",
      "href": "/pts/v2/refunds/7625571873626990704805"
    }
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "id": "7625571873626990704805",
  "orderInformation": {
    "amountDetails": {
      "currency": "AUD"
    }
  },
  "reconciliationId": "7624789441456188503813",
  "refundAmountDetails": {
    "currency": "AUD",
    "refundAmount": "157.00"
  },
  "status": "PENDING",
  "submitTimeUtc": "2025-11-07T23:13:07Z"
}

Request for

FDC Nashville Global

{
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "orderInformation": {
    "amountDetails": {
      "totalAmount": "100.00",
      "currency": "USD",
      "foreignAmount": "157.00",
      "foreignCurrency": "AUD",
      "exchangeRate": "1.57",
      "exchangeRateTimeStamp": "20251108 12:12"
    }
  }
}

Response for

FDC Nashville Global

{
  "_links": {
    "self": {
      "href": "/pts/v2/refunds/4963014779006178301545",
      "method": "GET"
    },
    "void": {
      "href": "/pts/v2/refunds/4963014779006178301545/voids",
      "method": "POST"
    }
  },
  "id": "4963014779006178301545",
  "submitTimeUtc": "2017-06-01T071757Z",
  "status": "200",
  "reconciliationId": "39571012D3DFEKS0",
  "statusInformation": {
    "reason": "SUCCESS",
    "message": "Successful transaction."
  },
  "clientReferenceInformation": {
    "code": "TC50171_3"
  },
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "refundAmountDetails": {
    "currency": "USD",
    "refundAmount": "100.00"
  }
}