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Product overview

Version number(Latest) : 2.0

BigCommerce is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants with sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores.  

The new v2 integration supports credit cards, digital wallets, token management, and fraud management. 

Our new v2 Solution supports the following functionality:

  • Card Payments
  • 3-D Secure (SCA Compliant)
  • Apple Pay
  • Google Pay
  • Token Management
  • Fraud Prevention Tools (Decision Manager/Fraud Management Essentials)
  • OAuth for connecting your BigCommerce account with Cybersource

Product editions

Our new v2 Solution supports the following functionality:

  • Card Payments
  • 3-D Secure (SCA Compliant)
  • Apple Pay
  • Google Pay
  • Token Management
  • Fraud Prevention Tools (Decision Manager/Fraud Management Essentials)
  • OAuth for connecting your BigCommerce account with Cybersource

Getting started

 

Pre-Requisites – You must have user access to your Cybersource Business Center Account for your Live and Test accounts in order to approve the OAuth application

 
  • Your store must used the optimized one Page Checkout
     
  • Before enabling any configuration on the BigCommerce Settings page you will be required to have those services enabled on your Cybersource account
 
  • For 3D-Secure transactions you must ensure that your Cardinal credentials are saved within your Cybersource Business Account

 

Enable the extension

To set up Cybersource, go to Store Setup › Payments and select Cybersource from the list of Online Payment Methods.

You will be taken to the Cybersource Settings tab. Click Sign up to create an account.

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Connect to Cybersource

Once in the Cybersource Settings Page within Cybersource you are required to connect to Cybersource.

a.        Choose which environment you want to connect your BigCommerce account and select 'Connect to...'

b.        You will be redirected to Cybersource where you will be required to log in and approve BigCommerce to connect to your account

c.        After approving the scopes you will be redirected back to the Configuration Page within BigCommerce.

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Configure the Extension

After being returned to the Cybersource Settings page. Configuring your preferences based on the services you wish to utilize. .

  • Display Name — Control how the payment gateway appears at checkout. We recommend something like Credit/Debit.
  • Transaction Type — Select Authorize & Capture or Authorize Only. Authorize Only allows you to capture the funds manually. See Manually Capturing Transactions (Authorize Only) to learn more.
  • Test Mode — Determines whether your store is in Test Mode. Set to No (Recommended) when you are ready to take payments.
  • Require CVV (credit card security codes) — This option will require users to enter the CVV/CVV2/CVD code for their credit card during checkout. Enabling this option adds extra security on credit card transactions.
  • Enable 3D Secure — This option enables an additional security layer which helps to prevent unauthorized transactions. See 3D Secure for more information on this feature.
  • Enable Google Pay — This option allows shoppers to be able to pay using Google Pay on your storefront. See Connecting with Google Pay for more information.
  • Show the Card Element — This option allows you to display or hide the credit card field on the checkout. See Show Card Element for more information on this feature.


Click Save when complete

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Upgrading to v2

If you are currently using Cybersource on BigCommerce and would like to upgrade to the latest version, you may do so by navigating to your Cybersource settings page.

After clicking Upgrade now, you will be prompted to connect to Cybersource. Save your Cybersource settings in BigCommerce once you have reconnected your Cybersource account.

n.b. If using Cybersource’s secure storage (legacy token store)? It might take longer for your store to migrate, as Cybersource only supports TMS tokens within the V2 integration. After upgrading, shoppers will not be able to delete vaulted cards or vault more than one payment instrument for a period of two weeks.
To migrate from Secure Storage to TMS please contact your Cybersource Account Representative

Cybersource extension

Cybersource and BigCommerce partner together to help retailers innovate and stay ahead of the competition. BigCommerce is a flexible, open SaaS platform that helps businesses grow without complexity. Adding Cybersource’s payment platform to your BigCommerce store is simple and secure. You can enjoy the scale and reliability of a modern payments solution built on Visa’s infrastructure with the knowledge that we are here to grow with you. With Cybersource you can provide your customers access to your eCommerce site from any device, anywhere, anytime.