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The authorization reversal service is a follow-on service that uses the request ID returned from the previous authorization. An authorization reversal releases the hold that the authorization placed on the customer’s credit card funds. Use this service to reverse an unnecessary or undesired authorization.
Processor-Specific Information About Authorization Reversals
Payment Processor
Authorization Reversal Information
AIBMS
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
American Express Direct
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact American Express for more information.
Banque de France et Tresor Public
Card types supported for full authorization reversals: any co-badged combination of Cartes Bancaires with Mastercard or Visa.
Barclays
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
Enhanced authorization reversals are supported on this processor; therefore, extra data is included in the authorization reversal request. It is not necessary to process or monitor the extra data.
BNP Paribas France
Card types supported for full authorization reversals: any co-badged combination of Cartes Bancaires with Mastercard or Visa.
Chase Paymentech Solutions
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Maestro (International), Discover, and Diners Club.
A full authorization reversal must occur within three days of the authorization.
China UnionPay
Card type supported for full authorization reversals: Mainland China UnionPay.
Cielo
Card types supported for full authorization reversals: Visa, Mastercard, American Express.
Comercio Latino
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, JCB, Elo, Aura, Hipercard.
A full authorization reversal must occur by 23:59 BRT (UTC-3) on the same day as the authorization.
Credit Mutuel-CIC
Card types supported for full authorization reversals: any co-badged combination of Cartes Bancaires with Mastercard or Visa.
Elavon
Card types supported for full authorization reversals: Visa, Mastercard, Discover, Diners Club, Maestro (UK Domestic), Maestro (International).
A full authorization reversal must occur within 24 hours of the authorization.
Elavon Americas
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and Mainland China UnionPay.
FDC Compass
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
A full authorization reversal must occur within three days of the authorization.
FDC Germany
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
FDC Nashville Global
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, China UnionPay, and JCB (US Domestic).
For JCB cards, US Domestic means that the currency is USD and your location is the U.S., Puerto Rico, Guam, U.S. Virgin Islands, or Northern Mariana Islands.
For Discover, Diners Club, and JCB (US Domestic), the processor supports full authorization reversals for USD transactions only. The processor does not impose currency restrictions for full authorization reversals for Visa, Mastercard, and American Express.
FDI Australia
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Diners Club, JCB.
FDMS Nashville
Card types supported for full authorization reversals: Visa, Mastercard, Discover, Diners Club, and JCB (US Domestic).
For JCB cards, US Domestic means that the currency is USD and your location is the U.S., Puerto Rico, Guam, U.S. Virgin Islands, or Northern Mariana Islands.
FDMS South
Card types supported for full authorization reversals: Visa, Mastercard, Discover, and JCB (US Domestic).
For JCB cards, US Domestic means that the currency is USD and your location is the U.S., Puerto Rico, Guam, U.S. Virgin Islands, or Northern Mariana Islands.
Full authorization reversals are supported only for transactions that do not go through a currency conversion.
Full authorization reversals are supported for the following types of merchants and currencies:
  • Merchants located in the U.S. who authorize, settle, and fund in U.S. dollars.
  • Merchants located in Canada who authorize, settle, and fund in Canadian dollars.
  • Merchants located in Latin America or the Caribbean who authorize, settle, and fund in U.S. dollars.
  • Merchants located in Europe who authorize, settle, and fund in the currency for the country in which the merchant is located.
Getnet
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Elo, Hipercard.
GPN
Card types supported for full authorization reversals: Visa, Mastercard, Discover, Diners Club, and JCB.
HBoS
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
HSBC
Card types supported for full authorization reversals: Visa, Mastercard, Maestro (UK Domestic), Maestro (International).
JCN Gateway
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Diners Club, JCB.
Llyods-OmniPay
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
LloydsTSB Cardnet
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
Moneris
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, and Mainland China UnionPay.
OmniPay Direct
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
Card types supported for full authorization reversals:
  • Bank of America Merchant Services: Visa, Mastercard, Maestro (UK Domestic), and Maestro (International).
  • Cardnet International: Visa, Mastercard, Maestro (UK Domestic), and Maestro (International).
  • First Data Merchant Solutions (Europe): Visa, Mastercard, Discover, Diners Club, Maestro (UK Domestic), and Maestro (International).
  • Global Payments International Acquiring: Visa, Mastercard, Maestro (UK Domestic), and Maestro (International).
On Cardnet International, enhanced authorization reversals are supported; therefore, extra data is included in the authorization reversal request. It is not necessary to process or monitor the extra data.
Prosa
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, Cardnet, Carte Blanche.
Rede
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Diners Club, JCB, Elo, Hipercard.
SIX
Card types supported for full authorization reversals: Visa, Mastercard, Discover, Diners Club, JCB, Maestro (International), Maestro (UK Domestic), China UnionPay, Visa Electron.
Software Express
Card types supported for full authorization reversals: Visa, Mastercard.
Streamline
You are responsible for complying with the processor’s specific requirements for full authorization reversals. Contact the processor for more information.
Enhanced authorization reversals are supported on this processor; therefore, extra data is included in the authorization reversal request. It is not necessary to process or monitor the extra data.
TSYS Acquiring Solutions
Card types supported for full authorization reversals: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
Visa Platform Connect
Card types supported for full authorization reversals: American Express, China UnionPay, Diners Club, Discover, JCB, mada, Mastercard, Visa.
Worldpay VAP
Card types supported for full authorization reversals: Visa, Mastercard, Discover, Diners Club, and JCB.
Vero
Card types supported for full authorization reversals: Visa, Mastercard, Banricompras, and Elo.