FILTER BY TAG

Known Issues

Response Code
| EPS-37597

Description
The Worldpay response code 149 (
The transaction is not permitted, or the card is not available for use
) is incorrectly mapped to Cybersource response code 211 (
Invalid CVN
).
Audience
Merchants who use Worldpay.
Technical Details
None.
Workaround
None.

Apple Pay
| EPS-37644

Description
When an Apple Pay transaction is submitted through Worldpay and the customer's name in their Apple Wallet contains multi-byte UTF-8 characters, for example, Chinese, the transaction fails.
Audience
Users of Apple Pay and Worldpay.
Technical Details
The merchant receives the error Reason Code 233 (INVALID_FIELD_MAX_LENGTH).
Workaround
None.

Notifications
| EPS-37659

Description
Several types of notifications are not being delivered to some accounts in our testing environment, including:
  • Email
  • Webhooks
  • Invoicing
  • Pay by Link
Audience
Global.
Workaround
None.