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Known Issues

Refund
 | EPS-33792

Description
Multiple refunds are allowed from a single payment transaction, which might result in refunds issued over the original payment amount.
Audience
Non-ATE gateway. For example, FDC Compass, SIX, and FDC Nashville Global.
Technical Details
None.
Workaround
None.

Virtual Terminal
 | EPS-34976

Description
The email receipt which is sent to the customer upon completion of a Virtual Terminal transaction sometimes displays $0 instead of the actual amount, causing confusion to the customer.
Audience
Global.
Technical Details
None.
Workaround
None.

Unified Checkout
 | EPS-35315

Description
Merchants using a Credential on File through Unified Checkout may experience a DINVALIDDATA 102 "invalid subsequent_auth_first" reason code.
Audience
Merchants using Unified Checkout with the
storedCredentialOnFile
 field within Capture Context version 0.31 or later.
Technical Details
None.
Workaround
None.