Known Issues

This issue affects Cartes Bancaire transactions processed through Payer Authentication, in which the payer has been authenticated. The Business Center's Transaction Details page does not display Payer Authentication information. The page also shows the transaction as unauthenticated (ECI value of

7

or

0

), which might result in issuer downgrades.

Merchants using Payer Authentication.

None.

None.

Resellers who migrate from the legacy merchant management platform to the new platform might not be able to create merchant groups from their portfolio account because the list of merchant accounts does not appear.

Resellers who migrate from the legacy merchant management platform to the new platform.

None.

Create merchant groups from a merchant account that has the required permissions.

If the value of the

merchantId

field is fewer than six digits, it is not added to the vault in Token Management.

Merchants who who use the Token Management Service and have a

merchantId

field with a value fewer than six digits.

None.

None.

When Decision Manager is used with Device Fingerprint by a portfolio account, the device attributes are not returned, even though device profiling was successful and the corresponding

sessionID

field value was sent in the Decision Manager API call.

Users of Decision Manager with Device Profiling through a portfolio account.

None.

None.

When you are at the Service Orchestration page in the Business Center and you try to navigate to any other page, the page is blank until you refresh it.

Users of the Business Center.

None.

Refresh the browser page.

An intermittent issue affects payment settlement through VDC Vantiv Gateway. When a merchant accidentally attempts to settle a transaction that has already been settled, it is settled again instead of being rejected with an error message.

Merchants who process through the VDC Vantiv Gateway.

None.

None.

In some MIT reauthorization capture scenarios, the settlement process may reference an incorrect network transaction ID, resulting in response code 307 errors and potential funding delays. This occurs when the original authorization has expired.

Users of Merchant-Initiated Transaction.

None.

Perform a manual reauthorization before settlement.