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Release Notes

These release notes cover all releases to the production server for the week ending
June 20, 2025
.

Announcements

There are no announcements for
June 20, 2025
.

Features Introduced This Week

Decision Manager
 | RM-36319

Description
Ekata has reached end of life as a third party service for Decision Manager. It is no longer available through Decision Manager.
Audience
Users of Decision Manager.
Technical Details
None.
Important Dates
Released to production June 17, 2025.

Merchant Boarding API
 | RM-35947

Description
This release adds a new API endpoint that enables merchants to resend the boarding welcome email.
Audience
Users of Merchant Boarding.
Benefit
Previously, resending the boarding email was done manually in the Business Center. Now it can be done through the API.
Technical Details
Request Example:
{
  "organizationId": "rk6t2fgy34gow0001",
  "notificationType": "BoardingWelcome",
  "deliveryMethods": [
    "response", "email"
  ]
}
Response Example:
{
  "submitTimeUtc": "2025-06-17T19:42:36Z",
  "message": "Request was processed successfully.",
  "reason": "Success",
  "details": {
    "ActivationLinkNotification": [
      {
        "field": "activationLink",
        "value": https://vip-gl-b-cgk2-sit.visa.com:8443/ebc2/user/regist
ration?token=mJeQVsO6AcVBqTHlAE8yJSd42J9YXJUK8awIk8knzmCn8C1SHNWA3JZQUst
DOrintXhN0ZQTz13blmNC4s5Go6GOiWychUcHg5I5VDnYRx37WEiB9SgEzOZZUmqxzLiB
      }
    ]
  }
}
Important Dates
Released to production June 17, 2025.

Account Funding Transaction
 | RM-36384

Description
Merchants who process Visa Account Funding Transactions (AFTs) can use the
BusinessApplicationID
 field to restore the balance of a funding account to full.
Audience
Merchants who process Visa Account Funding Transactions through WorldPay/Streamline.
Benefit
Merchants can support the full range of Visa AFT functionality in accordance with Worldpay specifications.
Technical Details
Set the value of the
BusinessApplicationID
 to the ID of the cardholder associated with the funding account.
Important Dates
Released to production June 17, 2025.

Fixed Issues

No customer-facing fixes were released this week.

Known Issues

Merchant Boarding
 | EPS-31817

Description
When merchants set TSYS as the processor for transacting merchant accounts, they are unable to configure the required field
vital_merchant_currency_code
 in the Business Center.
Audience
Portfolio account users who board or configure transacting merchant accounts for merchants who process transactions through TSYS.
Technical Details
None.
Workaround
Contact the support team to configure the
vital_merchant_currency_code
.

Legacy Mechant Boarding
 | EPS-32091

Description
When portfolio merchants uses the legacy merchant boarding system tries to update the merchant information of a transacting merchant using the Merchant File Upload, some fields are updated and others are not.
Updated fields:
  • merchant name
  • country
  • url
Unchanged fields:
  • phone
  • addressLine1
  • city
  • state
  • postal code
There are no plans to fix the legacy platform. Affected merchants are advised to migrate to the Visa Acceptance Platform, where this error does not occur and the platform is regularly updated.
Audience
Merchants who use the legacy boarding platform.
Technical Details
None.
Workaround
Contact the support team.

Payments
 | EPS-32224

Description
Merchants who attempt a credit authorization thorugh the SIX platform receieve the error
invalid or missing: cavv
.
Audience
Merchants who process credit authorizations through the SIX platform.
Technical Details
None.
Workaround
None.

Invoicing
 | EPS-32398

Description
When merchants process invoicing payments through Smartpay and their customer's invoice payment is declined with error
RC 401
, the invoice's status is set to Pending and cannot be canceled.
Audience
Merchants who process invoicing payments through Smartpay.
Technical Details
None.
Workaround
None.

Token Management System
 | EPS-32701

Description
Merchants are unable to retrieve a Payment Instrument token in the Business Center.
Audience
Merchants who use the Token Management System.
Technical Details
The failed retrieval generates the message
Error: An error occurred retrieving the Payment Instrument
.
Workaround
Use the Token Retrieval API.

REST SDKs
 | EPS-32170

Description
In the REST SDK's transaction search, the field
embedded.transactionSummaries.processorInformation.eventStatus
 is missing from the response payload. Merchants require this field to validate the status of their capture and refund transactions.
Audience
Merchants performing transaction search using one of the REST SDKs.
Technical Details
None.
Workaround
None.

Token Management Service
 | EPS-32297

Description
When you search for a token in the Business Center using a custom date range, the first page of results loads normally. However, clicking any other page will cause a yellow warning banner to appear and the search results are reset to 0.
Audience
Users of Token Search in the Business Center.
Technical Details
None.
Workaround
Search using a preset date range.

Webooks
 | EPS-32439

Description
The webhooks service is sending duplicate notifications for the
invoicing.customer.invoice.paid
 event.
Audience
Merchants using webhooks for invoicing.
Technical Details
None.
Workaround
None.