Known Issues

Business Center Reporting
| 001313961

Description
Merchants who attempt to create a report in the Business Center using the time zone “Asia/Rangoon - (GMT +06:30) Myanmar Standard Time” receive the error message “Error: Failed to create the Report” and the report is not created.
Audience
Users who create reports in the Business Center.
Technical Details
None.
Workaround
None.

Payments
| 001291551

Description
Transactions that included a company name with a single apostrophe were being approved for authorization and capture but not for follow-on credits.
Audience
Merchants whose company name includes a single apostrophe.
Technical Details
None.
Workaround
None.

Business Center Reporting
| 001266445

Description
A possible defect caused a few transactions not to appear in the Payment Batch Detail Report (PBDR). The transactions were restored after reports were regenerated.
Audience
Only one merchant is known to have experienced this problem but it could affect others.
Technical Details
None.
Workaround
Regenerate the PBDR or create a one-time report.