A customer-initiated transaction (CIT) is a transaction initiated by the customer. There are two types of CITs:
  • Customer transactions during which the credentials are stored for future
    customer
    -initiated transactions.
  • Customer transactions during which the credentials are stored for future
    merchant
    -initiated transactions.
Customers can initiate a CIT at a merchant payment terminal, through an online purchase transaction, or by making a purchase using a previously stored credential.

Business Center

You can create a new customer-initiated transaction in the
Business Center
 by going to the One-Time Payments section and requesting a new authorization. When you have entered the customer's information, you can store the customer's credentials with the customer's permission in the Payment Information section. By doing so, you can perform merchant-initiated transactions for payments that the customer has pre-approved.
For more information on how to perform a MIT in the
Business Center
, see Merchant-Initiated No-Show Transactions with PAN.