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Features Introduced This Week

Batch Processing Email
| RM-44485

Description
This release updates the email that is sent when batch processing is complete. The enhanced email now includes:
  • The number of successfully processed transactions.
  • The number of declined transactions.
  • The number of transactions with missing responses.
These totals align with the number of transactions submitted in the batch, providing merchants with a quick, high-level status overview.
Mandate
Does not apply.
Audience
All merchants
who are not part of a portfolio. This release will be available to portfolio merchants in the coming months
.
Benefit
The enhanced email provides an immediate, high-level overview of batch processing results, enabling faster decision-making and improved operational efficiency by quickly identifying the overall success rate and any issues that might require attention.
Technical Details
None.
Important Dates
Released to production April 26, 2026.

Batch Processing Report
| RM-44485

Description
A new report is generated for situations in which a transaction response was not received. Previously, when merchants uploaded batch files, two reports were generated:
reply.all
and
reply.rejected
. In some scenarios, such as response latency, internal exceptions, or timeouts, a transaction response might not be received. Previously, those cases were communicated manually, and merchants were asked to review the processing status in the Business Center before retrying the transactions.
To improve transparency and reduce manual follow-up, an additional report is now generated automatically for transactions for which no response was received. These are the new report details:
  • Title:
    reply.missing.csv
    .
  • Location: Located with
    reply.all
    and
    reply.rejected
    reports.
  • Report contents: The file will contain the fields
    merchantRefCode
    ,
    merchantID
    , and
    requestID
    .
Mandate
Does not apply.
Audience
All merchants
who are not part of a portfolio. This release will be available to portfolio merchants in the coming months
.
Benefit
This new report enables merchants to easily identify transactions with missing responses.
Technical Details
Merchants are not required to take any additional actions when such transactions occur, and there are no changes to the existing reports.
Important Dates
Released to production April 26, 2026.