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The following tables list the possible values for the information codes. The value of the <CodeType> element is in parentheses.
Address Information Codes (address)
Internet Information Codes (internet)
Customer Lists Information Codes (hotlist)
Phone Information Codes (phone)
Global Velocity Information Codes (velocity)
Suspicious Data Information Codes (suspicious)
Excessive Identity Changes (identity)
Address Information Codes (address)
|
Codes |
Description |
|---|---|
|
COR-BA |
The billing address has corrected elements or can be normalized. |
|
COR-SA |
The shipping address has corrected elements or can be normalized. |
|
INTL-BA |
The billing country is outside of the U.S. |
|
INTL-SA |
The shipping country is outside of the U.S. |
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MIL-USA |
The address is a U.S. military address. |
|
MM-A |
The billing and shipping addresses use different street addresses. |
|
MM-BIN |
The card BIN (the first six digits of the number) does not match the country. |
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MM-C |
The billing and shipping addresses use different cities. |
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MM-CO |
The billing and shipping addresses use different countries. |
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MM-ST |
The billing and shipping addresses use different states. |
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MM-Z |
The billing and shipping addresses use different postal codes. |
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UNV-ADDR |
The address is unverifiable. |
Internet Information Codes (internet)
|
Codes |
Description |
|---|---|
|
FREE-EM |
The customer’s email address is from a free email provider. |
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INTL-IPCO |
The country of the customer’s IP address is outside of the U.S. |
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INV-EM |
The customer’s email address is invalid. |
|
MM-EMBCO |
The domain in the customer’s email address is not consistent with the country in the billing address. |
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MM-IPBC |
The customer’s IP address is not consistent with the city in the billing address. |
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MM-IPBCO |
The customer’s IP address is not consistent with the country in the billing address. |
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MM-IPBST |
The customer’s IP address is not consistent with the state in the billing address. However, this information code may not be returned when the inconsistency is between immediately adjacent states. |
|
MM-IPEM |
The customer’s email address is not consistent with the customer’s IP address. |
|
RISK-EM |
The customer's email domain (for example, mail.example.com) is associated with higher risk. |
|
UNV-NID |
The customer’s IP address is from an anonymous proxy. These entities completely hide the IP information. |
|
UNV-RISK |
The customer's physical location cannot be verified. |
|
UNV-EMBCO |
The country of the customer’s email address does not match the country in the billing address. |
Customer Lists Information Codes (hotlist)
|
Codes |
Description |
|---|---|
|
CON-POSNEG |
The order triggered both a positive and negative list match. The result of the positive list match overrides that of the negative list match. |
|
NEG-BA |
The billing address is on the negative list. |
|
NEG-BCO |
The billing country is on the negative list. |
|
NEG-BIN |
The credit card BIN (the first six digits of the number) is on the negative list. |
|
NEG-BINCO |
The country in which the credit card was issued is on the negative list. |
|
NEG-BZC |
The billing postal code is on the negative list. |
|
NEG-CC |
The credit card number is on the negative list. |
|
NEG-EM |
The email address is on the negative list. |
|
NEG-EMCO |
The country in which the email address is located is on the negative list. |
|
NEG-EMDOM |
The email domain (for example, mail.example.com) is on the negative list. |
|
NEG-HIST |
A transaction was found on the negative list. |
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NEG-ID |
The customer’s account ID is on the negative list. |
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NEG-IP |
The IP address (for example, 10.1.27.63) is on the negative list. |
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NEG-IP3 |
The network IP address (for example, 10.1.27) is on the negative list. A network IP address includes up to 256 IP addresses. |
|
NEG-IPCO |
The country in which the IP address is located is on the negative list. |
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NEG-PEM |
A passenger’s email address is on the negative list. |
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NEG-PH |
The phone number is on the negative list. |
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NEG-PID |
A passenger’s account ID is on the negative list. |
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NEG-PPH |
A passenger’s phone number is on the negative list. |
|
NEG-SA |
The shipping address is on the negative list. |
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NEG-SCO |
The shipping country is on the negative list. |
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NEG-SZC |
The shipping postal code is on the negative list. |
|
POS-TEMP |
The customer is on the temporary positive list. |
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POS-PERM |
The customer is on the permanent positive list. |
Phone Information Codes (phone)
|
Codes |
Description |
|---|---|
|
MM-ACBST |
The customer’s phone number is not consistent with the state in the billing address. |
|
RISK-AC |
The customer's area code is associated with higher risk. |
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RISK-PH |
The U.S. or Canadian phone number is incomplete, or one or more parts of the phone number are risky. |
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TF-AC |
The phone number uses a toll-free area code. |
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UNV-AC |
The area code is invalid. |
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UNV-OC |
The area code and/or the telephone prefix are/is invalid. |
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UNV-PH |
The phone number is invalid. |
Global Velocity Information Codes (velocity)
Important The velocity information codes with the suffix -CC refer not only to credit cards but also to direct debit account numbers.
|
Codes |
Description |
|---|---|
|
VEL-ADDR |
Different billing and/or shipping states (U.S. and Canada only) have been used several times with the credit card number and/or email address. |
|
VEL-CC |
Different account numbers have been used several times with the same name or email address. |
|
VEL-NAME |
Different names have been used several times with the credit card number and/or email address. |
|
VELS-CC |
The account number has been used several times during the short tracking interval. |
|
VELI-CC |
The account number has been used several times during the medium tracking interval. |
|
VELL-CC |
The account number has been used several times during the long tracking interval. |
|
VELV-CC |
The account number has been used several times during the very long tracking interval. |
|
VELS-EM |
The customer’s email address has been used several times during the short tracking interval. |
|
VELI-EM |
The customer’s email address has been used several times during the medium tracking interval. |
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VELL-EM |
The customer’s email address has been used several times during the long tracking interval. |
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VELV-EM |
The customer’s email address has been used several times during the very long tracking interval. |
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VELS-IP |
The IP address has been used several times during the short tracking interval. |
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VELI-IP |
The IP address has been used several times during the medium tracking interval. |
|
VELL-IP |
The IP address has been used several times during the long tracking interval. |
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VELV-IP |
The IP address has been used several times during the very long tracking interval. |
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VELS-SA |
The shipping address has been used several times during the short tracking interval. |
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VELI-SA |
The shipping address has been used several times during the medium tracking interval. |
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VELL-SA |
The shipping address has been used several times during the long tracking interval. |
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VELV-SA |
The shipping address has been used several times during the very long tracking interval. |
Suspicious Data Information Codes (suspicious)
|
Codes |
Description |
|---|---|
|
INTL-BIN |
The credit card was issued outside of the U.S. |
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MUL-EM |
The customer has used more than four different email addresses. |
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NON-BC |
The billing city is nonsensical. |
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NON-FN |
The customer’s first name is nonsensical. |
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NON-LN |
The customer’s last name is nonsensical. |
|
OBS-BC |
The billing city contains obscenities. |
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OBS-EM |
The email address contains obscenities. |
|
RISK-AVS |
The combined AVS test result and normalized billing address are risky, such as if the AVS result indicates an exact match, but the normalized billing address is not deliverable. |
|
RISK-BC |
The billing city has repeated characters. |
|
RISK-BIN |
In the past, this payment card BIN has shown a high incidence of fraud. |
|
RISK-FN |
The customer’s first and last names contain unlikely letter combinations. |
|
RISK-LN |
The customer’s middle or last name contains unlikely letter combinations. |
|
RISK-SD |
The inconsistency in billing and shipping countries is risky. |
|
RISK-TB |
The day and time of the order associated with the billing address is risky. |
|
RISK-TS |
The day and time of the order associated with the shipping address is risky. |
Excessive Identity Changes (identity)
These codes represent excessive identity changes. You receive an information code when more than two identity changes occur. You can see the information codes in the risk services section of the details page.
Same Digital Fingerprint
|
Codes |
Description |
|---|---|
|
MORPH-FB |
The same device fingerprint has been used several times with multiple billing addresses. |
|
MORPH-FC |
The same device fingerprint has been used several times with multiple account numbers. |
|
MORPH-FE |
The same device fingerprint has been used several times with multiple email addresses. |
|
MORPH-FI |
The same device fingerprint has been used several times with multiple IP addresses. |
|
MORPH-FP |
The same device fingerprint has been used several times with multiple phone numbers. |
|
MORPH-FS |
The same device fingerprint has been used several times with multiple shipping addresses. |
|
NEG-FP |
The device fingerprint is on the negative list. |
|
VELS-FP |
The same device fingerprint has been used several times during the short tracking interval. |
|
VELI-FP |
The same device fingerprint has been used several times during the medium tracking interval. |
|
VELL-FP |
The same device fingerprint has been used several times during the long tracking interval. |
|
VELV-FP |
The same device fingerprint has been used several times during the very long tracking interval. |
Multiple Customer Identities
Customer identity refers to one or more of these elements: account and phone numbers, and billing, shipping, fingerprint, email, and IP addresses.
|
Codes |
Description |
|---|---|
|
MORPH-B |
The same billing address has been used several times with multiple customer identities. |
|
MORPH-C |
The same account number has been used several times with multiple customer identities. |
|
MORPH-E |
The same email address has been used several times with multiple customer identities. |
|
MORPH-I |
The same IP address has been used several times with multiple customer identities. |
|
MORPH-P |
The same phone number has been used several times with multiple customer identities. |
|
MORPH-S |
The same shipping address has been used several times with multiple customer identities. |
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