Appendix G

Banking Codes in the Payment Events Report

CyberSource includes banking codes in the processor message field in the Payment Events Report. For direct debit reversals, Global Collect processors return a banking reversal code. For electronic check debit reversals, CyberSource ACH Service returns a banking reason code.

Table 89 describes the possible values for the Global Collect banking reversal codes.

Table 90 describes the possible values for the CyberSource ACH Service banking return reason codes.

For more information, see these sections:

Payment Events Report

XML format on this page

CSV format on this page

Global Collect direct debit reversals

Direct debits chapter in the Global Payment Service Planning and User's Guide

Table 89 Global Collect Banking Reversal Codes

Code

Description

1

Invalid account identification. The account ID is not formatted according to the country-specific format requirements, or the account does not exist anymore, or the account has been closed.

3

Invalid account type. The debit account exists but is not suited for direct debits. The debtor must issue a new authorization for a suitable account.

4

Blocked or closed account. The debit account is blocked for direct debits.

5

Authorization missing. The debit bank does not have a valid authorization.

6

Authorization cancelled. The authorization was withdrawn.

7

Insufficient funds. The direct debit payment was not processed because of insufficient funds.

8

Direct debit disputed. The direct debit payment was reversed at the request of the account holder.

9

Refused by bank. The direct debit payment was rejected by the bank. The bank did not provide any information about why the payment was rejected.

10

Name/number do not match. The account number and named account holder do not match.

11

No details given. If you have any questions, please contact your account manager.

85

Invalid or empty account.

86

Invalid or empty check digit.

X

The banking reversal code starts with an "X" if your bank became aware of the direct debit reversal before settlement. When this happens, neither the direct debit nor the reversal appears in the Remittance Report. You might be charged a returned item fee for the reversal.

This table describes the possible values for the CyberSource ACH Service return reason codes.

Table 90 CyberSource ACH Service Return Reason Codes

Code

Description

R01

NSF. Insufficient funds.

R02

Declined. Account closed.

R03

Declined. No account/unable to locate account.

R04

Declined. Invalid account number.

R05

Stop Payment. Unauthorized debit to consumer account using corporate SEC code.

R06

Declined. Returned per ODFI's request.

R07

Stop Payment. Authorization revoked by Customer.

R08

Stop Payment. Payment stopped.

R09

NSF. Uncollected funds.

R10

Stop Payment. Customer advises not authorized, notice not provided, improper source document, or amount of entry not accurately obtained from source document.

R11

Declined. Check truncation entry returned. Message appended from receiver’s bank.

R12

Declined. Account sold to another DFI.

R13

Declined. Invalid ACH routing number.

R14

Declined. Representative payee deceased or unable to continue in that capacity.

R15

Declined. Beneficiary or account holder (other than a representative payee) deceased.

R16

Declined. Account frozen.

R17

Declined. Message appended from receiver’s bank.

R18

Error. Improper effective entry date.

R19

Error. Amount field error: a prenote's amount is not zero, or a nonprenote item's amount is zero; amount is greater than $25,000.

R20

Stop Payment. Non-Transaction Account.

R21

Error. Invalid company identification.

R22

Error. Invalid individual ID number.

R23

Declined. Credit entry refused by receiver.

R24

Error. Duplicate entry.

R25

Error. Addenda record error.

R26

Error. Mandatory field error.

R27

Error. Trace number error.

R28

Error. Routing number check digit error.

R29

Stop Payment. Corporate customer advises not authorized.

R30

Declined. RDFI not participant in check truncation program.

R31

Declined. Permissible return entry.

R32

Declined. RDFI non-settlement.

R33

Declined. Return of XCK entry.

R34

Declined. Limited participation DFI.

R35

Declined. Return of improper debit entry.

R36

Declined. Return of improper credit entry.

R37

Declined. Source document presented for payment.

R38

Stop Payment. Stop payment on source document.

R39

Declined. Improper source document.

R40

Declined. Return of ENR entry by federal government agency.

R41

Error. Invalid transaction code.

R42

Error. Routing or transit number check digit error.

R43

Error. Invalid account number.

R44

Error. Invalid individual ID number.

R45

Error. Invalid individual name or company name.

R46

Error. Invalid representative payee indicator.

R47

Error. Duplicate enrollment.

R50

Declined. State law affecting RCK acceptance.

R51

Declined. Item is ineligible, notice not provided, signature not genuine, or item altered.

R52

Stop Payment. Stop Payment on Item.

R53

Declined. Item and ACH entry presented for payment.

R62

Error. Incorrect trace number.

R63

Error. Incorrect dollar amount.

R64

Error. Incorrect individual identification.

R65

Error. Incorrect transaction code.

R66

Error. Incorrect company identification.

R71

Declined. Misrouted dishonored return.

R72

Declined. Untimely dishonored return.

R73

Declined. Timely original return.

R74

Declined. Corrected return.

R75

Declined. Original return not a duplicate.

R76

Declined. No errors found.

R80

Error. Cross-Border Payment Coding Error.

R81

Declined. Non-Participant in Cross-Border Program.

R82

Error. Invalid Foreign Receiving DFI Identification.

R83

Error. Foreign Receiving DFI Unable to Settle.

R84

Declined. Cross-border entry not processed by originating gateway operator.

R94

Declined. Administrative return item was processed and resubmitted as a photocopy.

R95

Declined. Administrative return item was processed and resubmitted as MICR-Split.

R97

Declined. Administrative return item was processed and resubmitted with corrected dollar amount.

R98

Declined. Indicates a returned PAC (pre-authorized check).

R99

Declined. Indicates a returned PAC (pre-authorized check).