By using the CyberSource Account Updater service, you agree to comply with the Visa U.S.A. Operating Regulations, Visa Account Updater Terms of Use, Mastercard rules and regulations, American Express rules and regulations, and all other applicable rules and regulations issued by any card association.
In addition, you must:
nRequest an update for every participating Visa account in your customer database at least:
lOnce every 180 calendar days if you bill daily, weekly, monthly, quarterly, or biannually.
lOnce every 365 calendar days if you bill annually.
nSubmit inquiries only for those accounts with which you have an ongoing customer relationship.
nUpdate your customer account database within 5 business days of receiving an update.
nEnsure that all update information you receive is properly, completely, and accurately incorporated into your data store for use in future transactions.
nCorrect erroneous account information within 5 business days of receipt of error notification from CyberSource.
You may not:
nRequest updates on accounts that have returned a response of Contact Card Holder. You must review your response file for CCH responses and take appropriate action such as removing the customer record from your billing cycle until you have contacted the cardholder.
nSubmit update inquiries on behalf of any other entity unless you have enrolled in Account Updater as a billing aggregator.