Internet Check Acceptance Authorization—Full Debit
To process electronic checks:
Step 1On your web site, add a link to the table of current state returned check fees:
http://www.firstdata.com/support/telecheck_returned_check/returned_check_fees.htm. Because this table is updated regularly, Cybersource recommends that you link directly to it. You can display the state fees table in a pop-up window, a full browser window, or directly on the checkout page.
Step 2If TeleCheck is your processor, you must display a terms and conditions statement for electronic checks as part of the checkout process. For specific instructions, see pages 8 and 9 in the TeleCheck Activation Guide.
Step 3At the end of the checkout process on your web site, display a consent statement for the check authorization that your customer must accept before submitting the order. The authorization consent statement must:
nBe readily identifiable as an authorization.
nClearly and conspicuously state its terms, including the transfer amount and the effective date of the transfer, as specified in the following language examples.
nInclude the routing number and bank account number to be debited, as specified in the following language examples.
Example 1Language for a Payment Authorization for a Debit
|
Today, being [date], I, [insert consumer’s name], by entering my routing and account number above and clicking “Authorize,” I authorize my payment in the amount indicated above to be processed as an electronic funds transfer (EFT) or draft drawn from my checking or savings account as indicated above and, if necessary, to have my account electronically credited to correct erroneous debits. I understand that my payment will be processed within 1-2 banking days. If the payment returns unpaid, I authorize you or your service provider to collect the payment and my state’s return item fee and, if applicable, costs, by EFT(s) or draft(s) drawn from my account. Click here to view your state’s returned item fee and, if applicable, costs. I understand that this authorization will remain in full force and effect until I notify you that I wish to revoke it by calling [insert phone #] and allow you reasonable opportunity to act on my notice. PLEASE PRINT A COPY OF THIS PAGE FOR YOUR RECORDS. ALTERNATIVELY, CONTACT US AT [(XXX) XXX-XXXX] TO LEARN HOW YOU CAN OBTAIN A COPY. |
Internet Check Acceptance Authorization—Recurring Payments
Example 2Language for a Payment Authorization for Recurring Payments
|
Today, being [date], by entering my routing and account number above and clicking “Authorize,” I authorize my payments [insert information on payments - amounts, dates, and/or frequency of debits] to be processed as electronic funds transfers (EFT) or drafts drawn from my checking or savings account as indicated above and, if necessary, electronic credits to my account to correct erroneous debits. I understand that my payment will process within 1-2 banking days. If any of my payments return unpaid, I authorize you or your service provider to collect the returned payment and my state’s return item fee for each such payment by EFT(s) or draft(s) drawn from my account. Click here to view your state’s returned item fee and, if applicable, costs. I understand that this authorization will remain in full force and effect until I notify you that I wish to revoke it by calling [insert phone number] and allowed you reasonable opportunity to act on my notice. PLEASE PRINT A COPY OF THIS PAGE FOR YOUR RECORDS. ALTERNATIVELY, CONTACT US AT [(XXX) XXX-XXXX] TO LEARN HOW YOU CAN OBTAIN A COPY. |
Checks by Phone Authorization—Full Debit
At the end of the checkout process, the consent text must be read to the customer, and you must either audio record the customer’s authorization or send a written notification of the authorization and the transaction to the customer prior to settlement of the transaction. The consent text for the customer to accept prior to submitting the payment authorization is as follows:
Example 3Language for a Payment Authorization over the Telephone
|
Today, [insert today’s date], I’d like to confirm that you, [insert first and last name of consumer], are authorizing a one-time payment in the amount of [insert amount] to be processed as an electronic funds transfer or draft drawn from your [specify checking or savings] account identified as routing number [insert routing number] and account number [insert bank account number] and, if necessary, electronic credits to your account to correct erroneous debits. Your payment will be processed within 1-2 banking days. Do you authorize your account to be debited or credited as described on or after [insert date]? (If consumer answers “Yes”, continue. If consumer answers “No”, stop the authorization process). If your payment returns unpaid, do you authorize [insert company’s name] or its service provider to collect the payment and your state’s return item fee and, if applicable, any costs in the amount of [insert state returned item fee and applicable costs] by electronic funds transfer(s) or draft(s) drawn from your account? (If consumer answers “Yes”, continue. If consumer answers “No”, stop the authorization process). You may call [insert company’s customer service phone number] during [insert company’s customer service hours of operation] with any questions. Do you understand that you will have until the end of this phone call to revoke this authorization by telling me you wish to revoke it? (If consumer answers “Yes”, continue. If consumer answers “No”, stop the authorization process). Based on the terms and conditions we have discussed, and the disclosures made to you, do you agree to and authorize the payment? (If consumer answers “Yes”, continue. If consumer answers “No”, stop the authorization process). |