Determining Whether a Check Has Cleared

You can use the Processor Events Report to keep track of your electronic check debits and identify problems that occur with funds transfers. The report is available daily and includes information from the past 24 hours that the processor has provided about your transactions, such as the clearing of a check or the denial of a check due to insufficient funds. The following table describes the event types that indicate that a check has probably cleared.

	Due to the nature of electronic check processing, Cybersource does not guarantee that a check has truly cleared.

Table 2Event Types Related to Determining Whether a Check
Has Cleared
Processor	Event Type
Chase Paymentech Solutions	The Processor Events Report does not indicate that a check has cleared; it shows only problems that occur with funds transfers. Important If you use Chase Paymentech Solutions, you must contact them and request that they send their electronic check declines file to Cybersource. Then contact Cybersource Sales with your Chase Paymentech Solutions MA number so that your Cybersource account can be configured appropriately.
Cybersource ACH Service	The event type listed in the Processor Events Report is “Payment” when the ODFI receives a debit request. nBank of America ACH: to see an event type of “Completed” when the check clears, contact Customer Support to have your account configured. Cybersource does not recommend using this event type because it is not a reliable indication that a check has cleared. nWells Fargo ACH: after receiving the debit request, the ODFI waits for three days, and if the bank does not inform them of any problems with the funds transfer, they consider the check cleared. The event type listed in the report is “Completed” when the check clears. Cybersource does not guarantee that the check has truly cleared.
TeleCheck	The event type listed in the Processor Events Report is “Payment” when a check clears.