Reason Codes

The following table lists the PayPal Express Checkout reason codes returned by the Simple Order API. See the information about handling replies in Getting Started with CyberSource Advanced for the Simple Order API for a discussion of replies and reason codes.

Because CyberSource can add reply fields and reason codes at any time, do the following: ■ Parse the reply data according to the names of the fields instead of their order in the reply. For more information about parsing reply fields, see the documentation for your client. ■ Program your error handler to use the decision field to determine the result if it receives a reason code that it does not recognize.

 

Table 22

Reason Codes

Reason Code	Description
100	Successful transaction.
101	The request is missing one or more required fields. Possible action: See the reply fields missingField_0...N for which fields are missing. Resend the request with the complete information. See the information about missing and invalid fields in Getting Started with CyberSource Advanced for the Simple Order API.
102	One or more fields in the request contains invalid data. Possible action: See the reply fields invalidField_0...N for which fields are invalid. Resend the request with the correct information. See the information about missing and invalid fields in Getting Started with CyberSource Advanced for the Simple Order API.
150	General system failure. See the documentation for your CyberSource client for information about how to handle retries in the case of system errors.
151	The request was received but there was a server timeout. This error does not include timeouts between the client and the server. Possible action: To avoid duplicating the transaction, do not resend the request until you have reviewed the transaction status in the Business Center. See the documentation for your CyberSource client for information about how to handle retries in the case of system errors.
223	PayPal rejected the transaction.
233	General decline by PayPal. Possible action: request that the customer select a different form of payment at the PayPal web site.
234	There is a problem with your CyberSource merchant configuration. Possible action: do not resend the request. Contact Customer Support to correct the configuration problem.
238	PayPal rejected the transaction. A successful transaction was already completed for this paypalToken value.
387	Your call to payPalEcDoPaymentService failed. CyberSource successfully set up the order with PayPal, but the authorization functionality failed.