Chargeback & Representment Details
The Chargeback & Representment Details report contains the following attributes and elements:
<Report>
The <Report> element is the root element of the report.
Syntax
<Report>
HierarchyLevel=NMTOKEN
ReportStartDate=CDATA
ReportEndDate=CDATA>
(Request)
</Report>
<Report>
The table below lists the attributes of <Report>.
Table 25
Attributes of <Report>
Attribute
Description
Data Type and Length
ReportHierarchy
Level
Node value for which the report is requested
String (44)
ReportStartDate
First date that is included in the report
String (10)
ReportEndDate
Last date that is included in the report
String (10)
Example
<Report> Element
<Report HierarchyLevel="Sample Merchant (101011000241000110001)" StartDate="7/29/2008" EndDate="7/29/2008">
The table below lists the child element of <Report>.
Table 26
Child Element of <Report>
Element
Description
<Request+>
Contains all of the requests in the report. See <Request> for a list of child elements
<Request>
The table below lists the child element of <Request>.
Table 27
Child Element of <Request>
Element
Description
Data Type and Length
<CYBSMID>
CyberSource merchant ID
String (30)
<OriginalCaptureRequestId>
Request ID of the original transaction
Numeric (38)
<ProcessorMID>
Merchant ID assigned by the processor
String (30)
<HierarchyID>
Hierarchy ID of the purchase or refund transaction
String (20)
<CYBSExceptionID>
Numerical identifier created by CyberSource to represent a unique chargeback, representment, or other exception
Numeric (18)
<ProcessorCaseID>
Processor-assigned case number
String (30)
<CaseAmount>
Amount of the chargeback
Numeric (25)
<CaseAmountCurrency>
Chargeback currency code
String (3)
<CBReasonCode>
Association chargeback reason code
Numeric (38)
<CBReasonDescription>
Text description of the reason code
String (255)
<FinancialImpactType>
Debit, credit, or none
String (1)
<CaseTypeDescription>
Description of the case type
String (255)
<StatusDescription>
Description of the chargeback event status
String (255
<CBInitiatedDate>
The date that the chargeback was originated by the issuing bank
Date (28)
<ResponseDate>
Date by which item must be submitted to the chargeback processor to allow sufficient time for representment
Date (28)
<PaymentMethod>
Method of payment (Visa, Mastercard) that applies to the transaction
String (30)
<AccountSuffix>
Last four digits of account number
String (4)
<ARN>
Association reference number
Numeric (38)
<Reserved>
Funds held due to risk management
Numeric
<OriginalTransactionType>
Capture type of the original transaction
String (20)
<OriginalCaptureTransRef
Number>
The transaction reference number
Numeric (12)
<OriginalMerchantRefNumber>
Merchant reference number of the original transaction
String (50)
<OriginalCaptureAmount>
Capture amount of the original transaction
Numeric (8)
<OriginalCaptureCurrency>
Transaction currency code of the original transaction
String (3)
<OriginalCaptureSubmissionDate
Submission date of the transaction of the original transaction
String (8)
<OriginalAuthTransRefNumber>
Transaction reference number of the original authorization transaction
String (3)
<OriginalAuthDate>
Original authorization date
String (8) or Date
<CBExceptionFeeAmount>
Amount of the chargeback exception fee
Amount (25)
<CBExceptionFeeCurrency>
Currency code for the chargeback exception fee
String (3)
<IssuerMessageText>
Text message from the issuer explaining the reason for the chargeback or other exception
String (255)
<FundingCurrencyCaseAmount>
Case amount in merchant's funding currency
Numeric (38)
<FundingCurrencyCode>
Funding currency code
String (3)
<FirstName>
Customer’s first name
String (60)
<LastName>
Customer’s last name
String (60)
Example
<Request> Element
<Request>
<CYBSMID>SampleMerchantID</CYBSMID>
<OriginalCaptureRequestId>2172718580000167904567</OriginalCaptureRequestId>
<ProcessorMID>8610000064411</ProcessorMID>
<HierarchyID>101011000241000110001</HierarchyID>
<CYBSExceptionID>107459111000000001</CYBSExceptionID>
<ProcessorCaseID>20980575494</ProcessorCaseID>
<CaseAmountCurrency>USD</CaseAmountCurrency>
<CBReasonCode>4387</CBReasonCode>
<CBReasonDescription>this is a test reason code desc</CBReasonDescription>
<FinancialImpactType>DB</FinancialImpactType>
<OriginalCaptureTransRefNumber>20846410061</OriginalCaptureTransRefNumber>
<CaseTypeDescription>First Chargeback</CaseTypeDescription>
<OriginalTransactionType>Refund</OriginalTransactionType>
<CBInitiatedDate>07/29/08</CBInitiatedDate>
<ResponseDate>09/07/08</ResponseDate>
<ARN>12345678901208464100615</ARN>
<OriginalCaptureAmount>10.00</OriginalCaptureAmount>
<OriginalCaptureCurrency>USD</OriginalCaptureCurrency>
<PaymentMethod>MasterCard</PaymentMethod>
<AccountSuffix>4444</AccountSuffix>
<OriginalCaptureSubmissionDate>07/28/08</OriginalCaptureSubmissionDate>
<CaseAmount>10.00</CaseAmount>
<OriginalMerchantRefNumber>33557799</OriginalMerchantRefNumber>
<OriginalAuthTransRefNumber>1043631610</OriginalAuthTransRefNumber>
<OriginalAuthDate>07/28/08</OriginalAuthDate>
<CBExceptionFeeAmount>1.00</CBExceptionFeeAmount>
<CBExceptionFeeCurrency />
<IssuerMessageText>test member message</IssuerMessageText>
<StatusDescription>test status code desc</StatusDescription>
<FirstName />
<LastName />
</Request>