Chargebacks

For PayEase China Processing, banks become involved in resolving disputes only for international credit cards. In such cases:

■	The standard chargeback policies are followed as governed by American Express, JCB, Mastercard International, and Visa International.

■	PayEase notifies you about these chargebacks; they appear in the Payment Events Report.

For all other forms of payment, you and the customer must reach agreement about reimbursements for problems with products and services.