Obtaining Information About Your Transactions

You can obtain information about your PayEase China Processing transactions from several sources:

■	Reply messages that are sent in response to your service requests.

■	Reports that you can view in and download from the Business Center.

■	Query results that you can request using the POST method.

■	Transaction details that you can view in the Business Center.

Reply Messages

After you send a request message for a PayEase China Processing service, CyberSource responds with a reply message that contains the status of your request. Any errors in your request are indicated in the reply message. Additional status information is specific to each service.

Reports

 

Chinese characters can be included in reports. For you to read these characters, your system must be capable of processing UTF-8.

Reports that include your PayEase China Processing transactions are available through the Business Center or for download in CSV or XML formats. The following CyberSource daily reports include information about your PayEase China Processing transactions.

Payment Submission Detail Report

Lists your transactions that were sent to the processor during the previous processing day. The report includes transactions for all payment types that you are processing with CyberSource. To view this report, you must subscribe to it in the Business Center.

Payment Events Report

The Payment Events report lists payment events that occurred after a transaction was sent to the processor but occurred within the reporting period for the report. All PayEase China Processing transactions previously submitted to the processor – and thus previously reported in the Payment Submission Detail Report – are reported in the Payment Events Report as updates to the status.

The Payment Events report also includes chargebacks. The transaction status is reported in the event_type column. A payment status reported as successful is equivalent to settled, which means that you can expect to be funded for the transaction. To view this report, you must subscribe to it in the Business Center.

Transaction Exception Detail Report

Provides details about transactions that were flagged by CyberSource or the processor because of errors in your request. Errors reported by the processor are included in both the Payment Events Report and the Transaction Exception Detail Report. You are automatically subscribed to this report.

Query Results

 

Chinese characters can be included in query results. For you to read these characters, your system must be capable of processing UTF-8.

The Single Transaction Query indicates the status of the PayEase China Processing transaction within the transaction lifetime. The query results include:

■	Summary information about your PayEase China Processing transactions.

■	Detailed information about Decision Manager.

Transaction Details

You can view the details of all your transactions, including your PayEase China Processing transactions, in the Business Center. You can search for transactions by date, application type, customer name, and other transaction identifiers.